RECEPTION & TELEPHONE AGENT PALMA - (Islas Baleares)

Companies: Meliá Hotels International Mission: You will be responsible for attending and welcoming internal and external clients, from reception and via telephone, as well as managing strategic visits to our corporate offices in Palma. Always offering a personalized and high-quality service will be fundamental, with the key function being coordination and communication with the rest of colleagues. Functions: Manage your own tasks related to reception by carrying out a daily check-list. Attend to clients' requests and needs, providing information on hotel services and amenities. Coordinate and communicate with other departments to ensure seamless service delivery. Provide support to the front desk team as needed. Ensure that all client interactions are handled in a professional and courteous manner. Manage and maintain accurate records of client interactions and transactions. Perform any other tasks or duties assigned by management.