Reception & Administration Assistant

Job description Are you a creative thinker with a knack for social media and a passion for customer service? A well-established hospitality and leisure venue in Robinvale is seeking a Reception and Administration assistant to join their team full-time. This exciting role blends reception, social media, administration and customer service in a dynamic environment that includes dining, entertainment, and accommodation services. Key Responsibilities: Accommodation Bookings: Manage reservations for guests, ensuring accurate and timely processing of bookings. Provide exceptional customer service to guests, responding to queries and resolving any issues that may arise. Social Media: Develop and implement social media strategies to engage with customers, increase brand awareness and drive business results. Administration: Provide administrative support to the team, including data entry, filing, and other tasks as required. Customer Service: Provide exceptional customer service to guests, responding to queries and resolving any issues that may arise. Key Requirements: Strong communication and interpersonal skills. Ability to work in a fast-paced environment. Proficiency in Microsoft Office. Ability to work flexible hours, including evenings and weekends. Certifications: None. Benefits: Competitive salary. Ongoing training and development opportunities. Access to a range of employee benefits, including health insurance and gym membership. Opportunities for career progression.