Receptionist for the Future Hotel - (Madrid)

Companies: Futurotel, innovative hotel chain that combines capsule hotels with intelligent rooms, is looking for a proactive and technological receptionist to join our team. The selected person will be the first visible face for our guests and will play a key role in ensuring an efficient, personalized, and modern accommodation experience. Responsibilities: Greet and welcome guests in a cordial and professional manner. Manage reservations, check-ins, and check-outs. Provide information on hotel services and amenities. Handle guest requests and complaints. Maintain a clean and organized reception area. Ensure the smooth operation of the front desk. Coordinate with other departments to resolve any issues that may arise. Requirements: High school diploma or equivalent required. 1-2 years of experience in a similar role preferred. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment. Proficiency in Microsoft Office, specifically Excel. Knowledge of hotel management software and systems. Benefits: Competitive salary. Opportunities for professional growth and development. Flexible working hours. Access to training and certification programs. A dynamic and innovative work environment.