Night Receptionist - (Valencia)

Companies: Holiday Inn Express - Ciudad de las Ciencias In this role, you will be the friendly face that welcomes our guests, helping to create an unforgettable experience from the very first moment. You will have the opportunity to work in a dynamic and multicultural environment, interacting with people from all around the world. Your main responsibilities will include: • Welcoming guests and IHG Rewards Club members, both in person and by phone. • Managing check-ins, check-outs, and handling any issues that may arise. • Providing exceptional customer service, ensuring that every guest feels valued and respected. • Maintaining a high level of accuracy and attention to detail when processing transactions and managing room assignments. • Working effectively as part of a team to achieve common goals and objectives. • Being proactive in identifying and resolving any problems or issues that may arise during your shift. • Participating in training sessions and workshops to improve your skills and knowledge. • Maintaining a clean and organized workspace, adhering to hotel standards and procedures. • Performing other duties as required by the hotel's management team.