R2R Team Leader

Process Performance:

• Ensure high-quality service delivery in line with Service Level Agreements (SLAs) and agreed KPIs.
• Act as the first point of contact for issue escalation within the R2R process.
• Support audits of financial statements, control audits, and internal audits.
• Reviewing Balance Sheet reconciliations.
• Review and approve journal entries.
• Act as R2R Process Lead – guiding a team of experts to drive process standardization and cross-country improvements.
• Monitor and maintain a robust R2R internal control environment (GL, IC, FA, Bank, Inventory, MEC).
• Participate in operational projects
• Identify opportunities for process improvements and contribute to their implementation.
• Perform other R2R- and finance-related tasks as assigned.

Team Management & Organization:

• Lead a team of specialists.
• Coordinate completion of all Record-to-report processes (GL, IC, FA, Bank, Inventory, MEC).
• Allocate workload and supervise the team in day-to-day operations across countries.
• Manage HR-related matters.
• Monitor team performance and take actions to maintain or improve results.
• Resolve or escalate process issues.
• Lead and actively participate in team meetings
• Prepare reports and provide information as required by management.
• Build strong relationships with local affiliates during the transition process and maintain them post-transition.
• Motivate team members and foster engagement
• Actively listen to team feedback and resolve or escalate issues
• Suggest and organize team-building activities
• Create and sustain a positive team environment.

Stakeholder Relationship & Communication:

• Act as the primary point of contact for affiliate management and maintain strong relationships.
• ​​​​​​​Report to GBS managers, collaborate effectively, and deliver on management expectations.
• Provide clear guidance to the team based on management decisions.