Quoting Specialist

Your responsibilities

• Creating accurate and timely quotations for customers across French-speaking markets
• Managing customer enquiries and helping customers find the right products and solutions
• Following up on quotations and supporting their conversion into orders
• Building strong relationships with customers and acting as a trusted point of contact
• Working collaboratively with Sales, Customer Service, Supply Chain and Operations teams
• Supporting customers across phone, email, Salesforce and digital channels
• Encouraging adoption of our webshop and digital self-service solutions
• Handling regulated product enquiries responsibly and in line with compliance requirements
• Identifying opportunities to improve customer experience and internal processes

Our requirements

• Fluent French and strong English language skills are a must
• Experience in customer service, quotations, sales support, inside sales or a similar customer-facing role
• A proactive mindset and genuine desire to help customers succeed
• Strong communication and relationship-building skills
• Excellent attention to detail and organisational abilities
• Experience using CRM systems and business systems such as Salesforce, IFS or similar
• Confidence managing multiple priorities in a fast-paced environment
• A collaborative team player who enjoys working across functions

• Experience within life sciences, chemistry, laboratory products or another scientific environment
• Experience supporting international customers

We offer

• Hybrid working model with 2-3 days per week in our Łomianki office
• Opportunities to learn, grow and develop your career
• A collaborative and supportive team culture

Benefits

• flexible working hours
• coffee / tea
• employee parking

About us

At LGC Standards, our purpose is simple: Science for a Safer World.

Every day, scientists, laboratories, manufacturers and research organisations rely on our products to ensure the quality, safety and accuracy of their work.

An international environment supporting customers in more than 180 countries