Entry-Level Quality Inspector (m/w/d)

Rügamer & Steiner is the leading email marketing agency behind the most successful e-commerce companies in DE, AU & CH. Over 100+ online shops already trust us and reach the hearts & wallets of their customers.

Our campaigns generate over 100 million euros in revenue every year for our customers. To make that happen, we need absolute quality – in copy, design, and project management.

As a Quality Inspector (m/w/d), you ensure the quality of all email campaigns before they go to our customers. You are the "last filter" before sending and ensure that every campaign is perfect – technically error-free, design-wise appealing, and textually convincing. You work closely with our design, copy, and project management teams and provide constructive feedback that leads to continuous improvement.

Aufgaben

Qualitätskontrolle Copy & Inhalt

• Rechtschreibung & Grammatik: You check all texts for errors and ensure that German is error-free.
• Stil & Klarheit: You control whether the formulations are clear, understandable, and target-group-oriented; you recognize unclear or ambiguous statements and provide suggestions for improvement.
• Korrektheit der Inhalte: You check for false, missing, or misleading information, outdated offers, prices, dates, and contact information.
• Vorgaben-Einhaltung: You control whether the customer briefing and all customer requirements are met (e.g., specific requirements, brand guidelines, messaging).
• Call-to-Action: You ensure that clear action prompts are present and correctly linked.

Qualitätskontrolle Design

• Bildauswahl: You check whether images are thematically fitting, not too generic, and important details are recognizable.
• Formatierung & Konsistenz: You control font styles, colors, spacing, and layouts for consistency and coherence; you recognize distorted or incorrectly displayed graphics.
• Fehlende Inhalte: You check for completeness: placeholders, CTAs, product images, and other design-relevant elements are present.
• Vorgaben-Einhaltung: You ensure that design briefing and customer requirements are met (e.g., corporate design, specific layout requirements).

Qualitätskontrolle Technik

• Link-Validierung: You check whether all links are correct and lead to the right URL.
• Inhaltliche Fehler: You check for technically error-prone content (e.g., broken placeholders, incorrect variables, incorrectly inserted links).
• Upload & Versand-Prozess: You document upload failures and technical errors in the upload process (Filestage/Klaviyo) and resolve them immediately.
• Funktionalität: You test the campaign on all relevant devices and email clients.

Organisation & Reporting

• You maintain structured QA protocols, documenting all found errors.
• You prioritize errors by severity and provide clear, constructive feedback to the responsible teams.
• You track error trends and provide regular feedback for quality improvement.
• You communicate with designers, copywriters, and project managers to ensure that errors are quickly resolved.
• You ensure that campaigns are only released when they meet all QA criteria.

Qualifikation

Das bringst Du mit

• Auge für Details and high quality standards.
• Secure knowledge of spelling and grammar (German is mother tongue or fluent).
• Structure and reliability – you document thoroughly and systematically.
• Affinity to communication and tracking tools.
• Ability to provide constructive feedback (communication on eye level!).

Optional (Entry-Level welcome):

• Understanding of good copywriting and design.
• Basic understanding of email marketing and technical processes.

Benefits

What we offer you

• A dynamic and growing company.
• The chance to take on real quality responsibility.
• An experienced team that you can learn from.
• A glimpse into successful email marketing strategies.
• Development opportunities in e-commerce and marketing.

What you can expect from us

Safe working place

Every person we hire should grow with us in the long term. E-commerce is the industry of the future with annual growth rates of two-digit figures. Rügamer & Steiner is the fastest-growing email marketing agency in the German-speaking e-commerce market in 2024 and 2025.

Great working atmosphere

The way we interact with each other is very collegiate and family-like. We all pull together and motivate each other to achieve top performances and personal growth.

Good remuneration & career opportunities

Our employees receive a fair remuneration and additional benefits. Over the next few years, we will continue to grow and expand. Therefore, we need more experts and/or leaders!

And much more:

• Modern office in central location in Düsseldorf Pempelfort with rooftop garden and connection to public transportation.
• Ongoing training and career opportunities.
• Team cohesion in a dynamic and collegiate team.
• An attractive salary model.
• Company events, trade fairs, lectures, and events.
• Very good working materials: best hardware from Apple, height-adjustable desks, and more.

You recognize yourself again?

Then apply today and become part of the team soon!

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