Quality & Food Safety Manager | Permanent Contract | Verviers

Job Description
As part of our growth ambitions and our commitment to achieving the highest standards in quality and food safety, we are looking for a Quality & Food Safety Manager capable of driving a strategic vision while supporting our teams on the ground.
A true partner to Management, you will play a key role in defining, deploying, and continuously improving our quality and food safety management system.
Your Mission
As Quality Manager, you are the guarantor of our product compliance, food safety, customer satisfaction, and the development of a culture of excellence at all levels of the organization.
Through your expertise, leadership, and ability to rally teams, you will directly contribute to the site's sustainable performance and the reputation of our products with our customers and partners.
Your Responsibilities
Define and Deploy Quality & Food Safety Strategy
• Translate the Quality and Food Safety policy into concrete actions within the organization.
• Participate in the site's strategic orientations and support transformation projects.
• Promote a strong culture of operational excellence, risk prevention, and continuous improvement.
Ensure Compliance and Risk Management
• Ensure the compliance of products, processes, and activities with regulatory, normative, and customer requirements.
• Assume the role of Food Safety Team Leader and ensure the effectiveness of the food safety management system.
• Anticipate regulatory changes and support their implementation.
• Ensure control of quality and food safety risks at every stage of the value chain.
Drive Quality Performance
• Define and monitor Quality and Food Safety performance indicators.
• Ensure the achievement of set objectives and adherence to budgets.
• Identify areas for improvement and coordinate associated action plans.
• Provide regular reporting to Management.
Maintain Certifications and Excellence Standards
• Ensure the maintenance and improvement of FSSC 22000 certifications and other applicable standards.
• Organize and manage internal, external, and customer audits.
• Ensure the robustness and continuous improvement of quality systems.
Develop a True Food Safety Culture
• Rally all teams around quality and food safety issues.
• Support managers in developing Food Safety Culture.
• Raise awareness and engage employees in a sustainable continuous improvement process.
• Strengthen the ownership of best practices at all levels of the company.
Ensure Customer Satisfaction
• Ensure the consistent quality of products and services.
• Manage the handling of non-conformities and customer complaints.
• Implement necessary corrective and preventive actions to strengthen the satisfaction and trust of our partners.
Manage, Develop, and Grow Teams
• Supervise and support Quality Assurance and Quality Control teams.
• Develop the skills and technical expertise of employees.
• Create an environment that fosters accountability, collaboration, and collective performance.
Manage Crisis Situations
• Provide leadership during incidents related to quality or food safety.
• Organize traceability and crisis management exercises.
• Coordinate potential product withdrawals or recalls.
• Ensure interactions with authorities, customers, and relevant stakeholders.

ProfileThe Profile We Are Looking For
• Master's degree in Quality, Agri-food, Food Science and Technology, Engineering, or equivalent field.
• Minimum 10 years of experience in a Quality role within a demanding industrial agri-food environment.
• Experience in the specialized nutrition, infant, or medical nutrition sector is a real asset.
• Proven experience in team management and cross-functional project leadership.
• Excellent command of Quality and Food Safety standards (FSSC 22000, IFS, HACCP, PRP...).
• Good command of regulatory environments related to the agri-food industry.
• Fluent French and professional English.
• Recognized leadership and ability to rally people around common objectives.
• Analytical mindset, organizational skills, and ability to make decisions in demanding environments.
• Results-oriented, continuous improvement, and change management focus.
• Excellent communication, listening, and influencing skills.

OfferWhy Join Us?
A Strategic Position with High Impact
You will hold a central role in the organization with significant visibility to Management and the Group.
A Stimulating Industrial Environment
You will join a company in full development dynamics where quality and performance are true strategic levers.
Real Autonomy
We offer you the opportunity to bring your ideas to fruition, influence decisions, and actively contribute to the site's evolution projects.
A Human and Collaborative Culture
While benefiting from the solidity of an international group, you will evolve in an environment where proximity, respect, and team spirit are part of daily life.
Meaningful Projects
You will directly contribute to ensuring consumer safety, the excellence of our products, and the trust of our customers.
A permanent contract (CDI) with an attractive package including supplementary benefits and real career development prospects.
A privileged work environment

Want to become a key player in our quality excellence?

I await your application by email at "[email protected]" or via the "apply" link.
Thank you and looking forward to hearing from you, Vanessa Bourguignon.