Quality Analyst – Call Auditing

Job description

Quality Analyst – Collections (US Process) Location: Thane Shift: US Shift • 6:00 PM – 3:00 AM IST • 7:00 PM – 4:00 AM IST Notice Period: 0–15 Days Experience: Total 2 Years • Minimum 1 year in Collections Process • QA experience preferred Process: International US Process (1st / 3rd Party Collections) Job Description The Quality Analyst (QA) is responsible for performing quality assurance audits on calls and emails to evaluate the performance of associates handling existing and potential …

Required skills

experience collections qa experience notice period thane ist us process international us process 1st party collections 3rd party collections

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