Aumovio
1 year ago
QMPP-C Customer Quality Engineer
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Company information
- Company
- Aumovio
- Location
- México Mexico
- Posted
- 1 year ago
Job description
- Communicate Field and 0 Mileage issues to all the organization.
- Register and keep all the documentation updated related to the Customer Issues.
- Customer meetings to inform about parts analysis and Problem Solving follow up.
- Corrective actions follow up and if needed escalation be able to create reports and presentations to get the Management support and remove blocking points.
- B2B Portals check on a daily basis. (GM, Ford...)
- Negotiate / Dispute no conformities related to Customer process.
- Warranty / field data analysis and follow up.
- Root cause analysis for Customer Issues, coordinate and be part of a multidisciplinary team for 8Ds responses.
- External Sorting coordination with Customer Service Engineers at customer facilities.
Required skills
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