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QMPP-C Customer Quality Engineer

Job description



  • Communicate Field and 0 Mileage issues to all the organization.
  • Register and keep all the documentation updated related to the Customer Issues.
  • Customer meetings to inform about parts analysis and Problem Solving follow up.
  • Corrective actions follow up and if needed escalation be able to create reports and presentations to get the Management support and remove blocking points.
  • B2B Portals check on a daily basis. (GM, Ford...)
  • Negotiate / Dispute no conformities related to Customer process.
  • Warranty / field data analysis and follow up.
  • Root cause analysis for Customer Issues, coordinate and be part of a multidisciplinary team for 8Ds responses.
  • External Sorting coordination with Customer Service Engineers at customer facilities.

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Company information

Company
Aumovio
Location
México
Mexico
Posted
11 months ago

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