QA/ QC Coordinator

This position is responsible for the continued administration, supervision and monitoring of the
adherence of the laboratory operations to the Quality Management System and in conformance with
ISO/IEC 17025 and with the policies and procedures set up by Minerals Geochemistry Management.
This position provides guidance, advises and assists the laboratory on their practices with respect to
the requirements of the quality management system and ISO/IEC 17025.

• Works with the lab personnel to continuously improve lab products and services.
• Maintains appropriate documentation control (electronically and hardcopy).
• In conjunction with the QA/QC Supervisor GEO Commercial Operations CA, aids in monitoring and
maintaining Proficiency testing and Round Robin performance for internal and external programs
applicable to site testing capabilities.
• Maintain site QMS documentation with respect to accuracy, distribution and retention.
• Maintains CAPA program to ensure continuous improvement
• Liaise with Director Operations Efficiency & Quality, Operations Manager, Client Services and QA/QC Supervisor
GEO Commercial Operations CA to report CAPA with respect to laboratory performance in response
to customer complaints, claims and internal non-conformances.
• Under the direction of the Director Operations Efficiency & Quality, performs internal audits and necessarily follow
up according to NAM internal audit schedule (may involve additional site audits as needed)
• Monitors and reviews LIMS performance modules with respect to trends and biases as well as
verification processes within the laboratory operation.
• Prevent release of any report, Certificate of Analysis, or information to the customer when a
deficiency is identified during a technical audit.
• Ensure major technical non-conformances are brought to the attention of the Quality Systems
Manager and Regional Business Manager.
• May work as a backup in designated areas in the absence of QA/QC Supervisor GEO
Commercial Operations CA.
• Work on special projects as assigned by the Director Operations Efficiency & Quality and/or Operations
Manager.