Purchasing Systems and Solutions Specialist

Job Description

Operational activities

• Responsible in 2nd level support operations globally contributing to the achievement of monthly KPIs.
• Responsible for testing for rollouts, upgrades, monitoring and error correction.
• Contributes to the creation and maintenance of specific information in different databases as required by the data quality policy and applying corrective measures.
• Contributes to the realization of complex tasks using worldwide purchasing tools according to the incoming requests.
• Contributes in providing customized reporting and analysis.

Applications Management

• Responsible for analyses, changes, corrections and new creations of attributes and master data for Aumovio locations.
• Responsible to perform user administration tasks in different tools (e.g. CEOS, SAP, Wise, catalog management systems, catalog distribution and ordering systems, MS Forms etc.).
• Responsible for testing new software applications upon request in order to ensure transitions and supports the roll-out according to company rules, policies and local legal requirements.
• Responsible for the maintenance, monitoring and fluent data transfers to external connected systems.
• Reports and takes immediate countermeasures in case of any identified outages if the fix not available yet.
• Responsible for sustainable EDI connection as service for external connected systems.
• Responsible for continuously monitor compliance and data quality on systems and ensures corrections and cleanup.

Communication

• Responsible for communicating with internal customers, buyer community, IT, suppliers and SQM communities etc. and ensures proper understanding of business requirements.
• Responsible for handling of escalations and respective assignment to the right person.
• Coordinates activities and ensure proper communication when the issue can be resolved by third party.

Training

• Responsible for creating and maintaining up to date training materials for impacted stakeholders and general process documentation.
• Responsible for delivering trainings to users (regular training, Q&A sessions and rollouts).
• Responsible for updating the knowledge base system and sharing knowledge .

Project Activities

• Responsible for analysis of local processes and its deviations from standard.
• Responsible for implementation of standard processes for purchasing specific activities.
• Responsible for conducting Rollouts/ Carveouts/ Reorganizations of business.
• Actively participating in cross-divisional and cross-functions project related activities .

Process Improvements

• Responsible for analysis of existing processes and documentation.
• Contributes to developing new report requirements to support end users and internal processes.
• Involved in the analysis of improvement ideas from business partners (e.g. Corporate Idea Management), daily work routines and development of improvement ideas to cater continuous improvements.

Consulting

• Responsible for consulting activities on relevant Conti Policies like P90.1, P20.1 and the interface. to other Purchasing Tools/ systems like MDG, BI Reporting, etc.
• Responsible to guide the purchasing community during changes of systems and processes.

Change Management

• Responsible for communication efforts, maintain info messages and prepare communication for affected user groups.
• Responsible for gathering change requests from user and buyer community and prepares own improvement ideas.

Coaching and mentoring

• Responsible for acting as mentor, training/ orienting/ shadowing & guiding new employees.
• Responsible for compiling work instructions & training materials.