Process Manager (m/w/d) Commercial Liability Insurance

We are changing the insurance world – and we're looking for you to shape the future with us. As one of Germany's largest insurance companies and financial services providers with headquarters in Hamburg and Dortmund, we have fundamentally transformed ourselves over the past few years. Our modern and agile work environment, which is centered around using our skills, is characterized by openness and courage. We place great value on mutual appreciation and trust. We welcome diversity in all its facets and believe that it is an essential part of our success. As a process manager (m/w/d) for commercial liability insurance, you will be responsible for the following tasks: • Developing and implementing processes to ensure efficient and effective handling of claims, • Collaborating with various departments to identify and address potential risks and opportunities, • Analyzing and evaluating data to optimize business processes and improve customer satisfaction, • Identifying and addressing areas for improvement in our claims handling process, • Developing and maintaining relationships with key stakeholders, including customers, suppliers, and partners. Requirements: • Bachelor's or master's degree in a relevant field (e.g. business administration, insurance, law), • At least 3 years of experience in the insurance industry, • Strong analytical and problem-solving skills, • Excellent communication and interpersonal skills, • Ability to work independently and as part of a team, • Proficiency in MS Office (Excel, Word, PowerPoint) and other relevant software. Benefits: • Competitive salary and benefits package, • Opportunities for professional development and growth, • Collaborative and dynamic work environment, • Flexible working hours and remote work options, • Comprehensive training and support programs. We are an equal opportunities employer and welcome applications from diverse candidates. We look forward to hearing from you!