Project Manager:in for Customer Support of a SaaS Platform (w/m/d) - Berlin

Increase knowledge, win members, make inspiring experiences at conferences - our products and services make it possible.

M-GROUP is the market leader in implementing technological solutions for the largest scientific events worldwide. We bring together several companies that cover everything from programming individual software solutions to technical implementation of an event.

In our service and product portfolio, we offer online solutions as single modules or complete systems for virtual events, on-demand platforms with e-libraries, e-learning, online community networks, live events, and more.

We advise our customers, particularly medical professional associations and companies, comprehensively and shape the technical system landscape for events, webinars, on-demand libraries, training with assessments and certifications, and more.

Tasks

As Project Manager:in (w/m/d), you are the contact person for our customers through our online platform.

You support our customers from planning to live implementation of conferences and software solutions.

Qualification

Desirable but not necessarily required:

• Familiarity with content management systems, databases, or other SaaS systems
• Experience in handling ticket systems for internal workflows

You bring:

• Pleasure in direct contact with international customers
• Communication in German (C2) and English (C1)
• Self-organized and structured work style with milestones in mind
• Pleasure in interdepartmental teamwork
• Travel readiness of up to 20% per year (Germany & Europe)

Benefits

In the M-GROUP, we are not only looking for good employees but also long-term binding. You can look forward to these benefits:

• An international team with big goals and enthusiasm for the development of the company and technical progress
• A sympathetic team with flat hierarchies and a family spirit
• A working atmosphere that challenges and fosters you, with space to laugh and feel good
• Development opportunities - everyone can unfold and achieve their goals here
• Pension plan contribution
• A bright office, a modern workspace, and a sunny rooftop garden help you be productive
• Many discounts through our partner Corporate Benefits

Looking forward to exciting projects, a great team, and real impact? Then send us your application - we're looking forward to getting to know you!

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