Project Manager / Scrum Master (Nearshore only) (m/f/d)

Facilitate all Scrum ceremonies - sprint planning, daily/weekly stand-ups, reviews, retrospectives, and backlog refinement supportCoach the team on Agile values, Scrum principles, and continuous improvementTrack progress and capacity; proactively flag risks and impediments to the programPerform daily follow-up on open tasks, actions, and commitments across all Digital Workplace workstreamsCoordinate dependencies between the Scrum team and Digital Workplace Service Owners across all service areas, including: Windows, Intune, AD/GPO, M365, device platforms (Windows, Mac, Android), enterprise file services, printing, communications, and meeting rooms managementProcess & Service Management - ITIL service management practices, service catalogue management, and operational process improvementOwn the team’s Agile tooling hygiene (Jira, or equivalent) - boards, workflows, and sprint metrics must be accurate and current at all timeDefine and enforce team collaboration norms, documentation standards, and sprint artefactsTranslate program-level goals into actionable sprint priorities, keeping the team focused on outcomes Experience in Digital Workplace, end-user computing, or infrastructure modernisation programsHands-on familiarity with MS Intune, Active Directory/GPO, M365, and Windows Autopilot — enough to facilitate technical conversations and challenge delivery teamsWorking knowledge of multi-platform device management across Windows, Mac, and Android environments Exposure to enterprise file services, print management, communications platforms, or meeting room technology is a strong advantageProven Agile tooling management (Jira, Miro or equivalent)Experience in hybrid (Agile/Waterfall) delivery models Demonstrated experience in ITIL-aligned process managementStrong execution drive and result-oriented mindset - this role requires someone who follows up, chases, and delivers, not just facilitatesExcellent daily coordination and task management disciplineCertifications (mandatory): A-CSM or PSM II strongly preferred, SAFe SSM or SASM preferred, ITIL Foundation certification required; ITIL Practitioner is an advantage, PMP or PRINCE2 is an advantage Project extension possible IT is and always has been our core business that laid the foundation for Hays' success. We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner. Our highly specialised consultants can cater to your every wish and expectation and will prepare you for interviews and contract negotiations. Give it a try and learn what the market has to offer – our services are free of charge, non-binding and discreet! We look forward to hearing from you.

Responsibilities

Facilitate all Scrum ceremonies - sprint planning, daily/weekly stand-ups, reviews, retrospectives, and backlog refinement supportCoach the team on Agile values, Scrum principles, and continuous improvementTrack progress and capacity; proactively flag risks and impediments to the programPerform daily follow-up on open tasks, actions, and commitments across all Digital Workplace workstreamsCoordinate dependencies between the Scrum team and Digital Workplace Service Owners across all service areas, including: Windows, Intune, AD/GPO, M365, device platforms (Windows, Mac, Android), enterprise file services, printing, communications, and meeting rooms managementProcess & Service Management - ITIL service management practices, service catalogue management, and operational process improvementOwn the team’s Agile tooling hygiene (Jira, or equivalent) - boards, workflows, and sprint metrics must be accurate and current at all timeDefine and enforce team collaboration norms, documentation standards, and sprint artefactsTranslate program-level goals into actionable sprint priorities, keeping the team focused on outcomes

Benefits

Project extension possible