EPAM Systems
2 months ago
Programme Delivery Manager - Technology
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Company information
- Company
- EPAM Systems
- Location
- Amsterdam, Netherlands Netherlands
- Posted
- 2 months ago
Job description
We're looking for a Programme Delivery Manager – Technology to join our team in Amsterdam. You will lead large-scale client engagements across the Benelux region, ensuring successful delivery of complex program exceeding 100 FTE.
This role involves full accountability for end-to-end delivery, client relationships and commercial performance. You will need sufficient technical depth to challenge architecture, diagnose delivery issues and engage credibly with senior engineering stakeholders.
Responsibilities
- Drive end-to-end delivery from initiation through the full life cycle, ensuring program is delivered successfully and in line with EPAM processes
- Manage client relationships and expectations, representing delivery at project, program and governance levels
- Address client issues, identify and manage engagement risks and ensure client responsibilities are executed
- Develop and maintain delivery plans and coordinate the preparation of proposals and statements of work
- Run multiple activity streams and coordinate with technical and business groups across SDLC and IT service management processes
- Be accountable for all aspects of delivery including financial, sourcing, implementation, business and regulatory requirements
- Collaborate with multi-disciplinary nearshore and offshore teams including product owners, architects, engineers and QA experts to drive estimates, delivery plans and retrospectives
Requirements
- Significant delivery experience leading large, complex, multi-team programs (50+ FTE, multi-year duration)
- Proven track record delivering enterprise commerce or large-scale digital transformation programs in a services/consulting context
- Demonstrated experience with legacy-to-microservices modernization (monolith decomposition, strangler-fig patterns, phased migrations)
- Experience with SAP Hybris / SAP Commerce Cloud or comparable enterprise commerce platforms (Salesforce Commerce, Oracle Commerce, commercetools, etc.)
- Experience delivering for retail, grocery, or consumer-goods clients strongly preferred
- Track record of owning program budgets of $10M+ annually
- Strong understanding of microservices architecture, cloud-native delivery (AWS / Azure / GCP), CI/CD, DevOps and modern engineering practices
- Fluent in agile delivery at scale (SAFe, LeSS, or equivalent), with the judgment to apply hybrid models when needed
- Comfortable engaging in architecture and technical discussions with senior engineers and client architects
- Practical understanding of using AI solutions to improve SDLC efficiency
- Executive presence; proven ability to communicate, influence and negotiate at VP and C-level
- Strong written and verbal communication in English (additional Dutch is a plus)
- Experience leading geographically distributed teams across multiple time zones
- Skilled in commercial conversations: change requests, scope negotiation, contract amendments
Nice to have
- Experience operating within or alongside a global system integrator delivery model
- Familiarity with composable commerce / MACH architecture principles
- Background in pre-sales, solutioning, or commercial deal shaping for large engagements
Required skills
- english
- communication
- technology
- consulting
- dutch
- ci/cd
- negotiation
- sdlc
- benelux
- aws
- services
- c-level
- product owners
- microservices architecture
- gcp
- azure
- devops
- safe
- estimates
- architecture
- mach architecture
- digital transformation
- client relationships
- less
- pre-sales
- proposals
- written communication
- verbal communication
- regulatory requirements
- sap hybris
- amsterdam
- it service management
- influence
- ai solutions
- commercetools
- business requirements
- engineers
- solutioning
- retrospectives
- grocery clients
- commercial performance
- change requests
- modern engineering practices
- statements of work
- commercial conversations
- executive presence
- composable commerce
- hybrid models
- delivery plans
- nearshore teams
- project governance
- fte
- life cycle
- technical depth
- end-to-end delivery
- client engagements
- retail clients
- offshore teams
- multiple time zones
- cloud-native delivery
- programme delivery manager
- implementation requirements
- engagement risks
- sap commerce cloud
- financial requirements
- contract amendments
- vp level
- delivery issues
- complex programs
- sdlc efficiency
- phased migrations
- geographically distributed teams
- engineering stakeholders
- epam processes
- activity streams
- business groups
- sourcing requirements
- qa experts
- multi-year duration
- enterprise commerce
- legacy-to-microservices modernization
- monolith decomposition
- strangler-fig patterns
- salesforce commerce
- oracle commerce
- consumer-goods clients
- program budgets
- agile delivery at scale
- client architects
- scope negotiation
- global system integrator
- commercial deal shaping
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