Programme Associate- MDP

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Designation: Programme Associate

Department: MDP

We are looking for a competent Associate to undertake a variety of data related tasks like – maintaining department level data and ensuring accurate reporting, ensuring data integrity to support decision making process. Additionally, the role includes program management and program execution tasks.

Key responsibilities will be –

• Data Analysis and Reporting: Develop and manage comprehensive dashboards and reports to provide actionable insights.
• Data Governance: Ensure data quality standards by ensuring accurate data collection and reporting.
• Execution of assigned customer, partner & open programs
• Ensure implementation of defined processes for the program
• Assist with improvement of processes for the department
• Accurate maintenance of database for customers and prospects
• Assist with calling leads of open programs if required
• Ensure technology is adopted and used correctly for all operations for increased effectiveness
• Plan and order study material, case studies, simulations etc as per the requirement of the program
• Procurement of stationery and other operational necessities for the department.
• Accurate data management & documentation for all executed programs
• Support sales & marketing activities of the department as required
• Provide regular feedback & updates on ongoing programs to the executive education team as required

Education: Graduates and Postgraduates in any discipline. (Education in business administration preferred)

Experience:

• Minimum 6-7 years of work experience in other academic institutes or Edtech
• Knowledge of executive education business and operational processes.
• Experience of working with faculty, vendors and corporate clients.

Capabilities required:

• Ability to work with diverse and multi-disciplinary people & teams
• Excellent time management and organizational skills
• Organized, process oriented with attention to detail
• Tech savvy and highly proficient in MS Office
• Excellent verbal and written communication skills
• Knowledge of digital marketing will be a plus
• Responsiveness – should demonstrate concern and ability to meet internal and external stakeholder & customers’ needs
• Ability to take initiative and resolve issues during program execution.
• Vendor management.

Traits: Collaborative, team player, agile, flexible, systematic, assertive, Responsive and customer focused

Technical Skills: Proven experience with data analysis, reporting tools (MS Office)