Program Manager

About Nava

Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.

As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.

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Nava's Program Managers have 10+ years of experience overseeing delivery outcomes and client relationships for a set of large-sized projects to create positive delivery environments.

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What You'll Do

• Exceed the expectations of our government partners by cultivating strong, trusting relationships and maintaining high situational awareness at the agency level
• Proactively detect risks and work collaboratively with the delivery team and program stakeholders to effectively resolve them (issues can span delivery, process, culture, expectation setting, staffing, contract milestones, finances)
• Engage our clients on a continuing basis to ensure their needs are met or exceeded, understand their vision, collaboratively solve issues, and communicate our progress transparently
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• Must have experience with Custom Software or Cloud infrastructure programs/projects
• Experience working with or for state government agencies, with solid understanding of government contracting, compliance, and importance of audit trails
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• Previous experience in managing Paid Family Leave Benefits Programs, either in-house or as a vendor
• Experience working closely with or inside state government (or local government of major cities like NYC, LA, Chicago, or Houston)
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$140,000 - $157,000 a year

Other requirements

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We have fully remote options if you reside in one of the following states:

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Please contact the recruiting team at [email protected] if you would like to request reasonable accommodation during the application or interviewing process.

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