Program Manager

General Scope

Complete and efficient management of programs, through coordinating teams, monitoring execution, and ensuring delivery of all results in accordance with objectives, terms, and quality standards established.

Main Responsibilities

• Coordinates and supervises technical teams, production teams, and external collaborators involved in the program, ensuring a clear alignment to objectives.
• Develops the activity plan (timeline, resources, responsibilities) and follows its implementation day by day.
• Monitors the program's progress continuously: status on activities, risks, performance indicators; writes daily, weekly, and monthly reports for the team, management, partners, and beneficiaries.
• Identifies and manages operational problems; escalates promptly to management situations that exceed its decision-making level.
• Maintains direct communication with the client: clarifies requirements, collects feedback, manages risks, and establishes corrective measures.
• Ensures efficient information circulation between the team and other departments, organizing periodic meetings and internal presentations.
• Suggests process improvements, contributing to optimizing workflows and increasing team performance.

Necessary Competencies

• Analytical thinking, ability to synthesize, and attention to details.
• Ability to anticipate risks, blockages, and alternative scenarios.
• Capacity to write clear, structured, and decision-oriented reports.
• Efficient teamwork and leadership skills oriented towards mobilization and results.
• Creativity, initiative, and solution-oriented approach.

Requirements

• Minimum 2 years of experience in project management (in production)
• Bachelor's degree completed.
• Advanced PC operation skills (MS Office/Google Workspace, project management tools).
• Advanced English language proficiency, with French being an advantage.