Program Coordinator

Program Coordinator
Full-time | Education/Professional Development team
Salary: $85,000 - 88,000 + Super
Location: Sydney CBD
Hybrid

Are you highly organised, detail-driven and confident coordinating complex administrative processes, events and stakeholder communication? We're seeking a Coordinator to support the delivery of a respected Accreditation program that recognises practitioners with advanced expertise across key areas of law. In this role, you'll play a key part in keeping candidate management, committee operations, assessments and program communications running smoothly.
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Key Responsibilities:

Advisory committees

• Provide administration and coordination support for advisory committee activities.
• Schedule and attend monthly committee meetings (online and in-person).
• Prepare agendas, papers and minutes for monthly committee meetings.

Candidate & assessment administration

• Enter applications and results into the accreditation database and process payments.
• Upload exams and assessments to candidate/assessor portals and coordinate assessment weekends (July/August).
• Prepare candidate correspondence, certificates and assessment result summaries.
• Coordinate reassessments, appeals and reimbursements; handle special consideration requests, escalating where required.
• Assist with candidate information sessions and mock exam coordination.

General program support

• Monitor the program inbox, acknowledging, allocating and responding to queries.
• Produce accurate reports in Excel/PDF and maintain up-to-date records.
• Assist with Professional Development events and contribute to continuous process improvement.

About you:

• Strong Microsoft Office skills (Word, Excel, SharePoint, Teams, Outlook, PowerPoint).
• Experience with financial administration - invoicing, reimbursements & payment processing.
• Exceptional attention to detail and strong organisational/time management skills.
• Experience supporting committees with the ability & willingness to take minutes and follow-up on actions.
• Excellent written and verbal communication
• Experience liaising with internal and external senior stakeholders
• Experience supporting professional or business services, with a customer-focused approach.
• Ability to manage multiple deadlines and competing priorities.
• Professional discretion and ability to handle confidential information.
• Experience within education, peak-body or professional services environments.
• Familiarity with databases and reporting functions.
• Experience coordinating events or hybrid/online meetings.

Personal attributes

• Positive, proactive and solutions-focused.
• Flexible and adaptable to shifting priorities.
• Comfortable working independently and in a collaborative team.
• Reliable, approachable and committed to producing accurate, timely work.