Product- & Operations Manager - Photovoltaik (m/w/d)

About Wattano

Wattano is a dynamic e-commerce company in one of the most exciting growth industries of our time. We understand ourselves as curators: we select the best solutions on the market, bundle them into attractive offers, and sell them directly to our customers. In order to build up our market shares further, we need no pure administrators, but 'owners' who technically understand a product and lead it to success.

Your Mission

You are the central interface between product strategy, technical implementation, and operational scaling. Your task is to successfully introduce new products and ranges into our Shopify store and at the same time ensure that the processes in logistics and support are automated so that we can handle massive growth without any losses.

Tasks

• Product Lifecycle Management: You are responsible for the entire process from selecting new components to technical acceptance and go-to-market.
• Launch & E-Commerce Integration: You steer the introduction of new products into the shop. This includes maintaining technical data, creating content for landing pages (in cooperation with marketing) and ensuring correct representation in the ERP system.
• Process Automation: You optimize workflows between shop, inventory management, and logistics. You are always looking for ways to replace manual steps with intelligent software solutions or flows.
• Logistics & Supply Chain Management: You are the point of contact for our fulfillment partners. You monitor inventories, optimize shipping processes (especially for products that require explanation or special handling) and ensure a high delivery quality.
• Smart Support & Documentation: You ensure that customers can help themselves. You develop automated help center content, video tutorials, and technical documentation to sustainably reduce the support rate.
• Quality Monitoring: You systematically analyze returns and customer feedback to identify weaknesses in products or processes at their source.

Qualification

• Experience: You have already worked in product management, operations, or logistics for an e-commerce company (D2C).
• Process Affinity: You think in systems. You enjoy structuring complex processes and simplifying them through tools (e.g. Shopify apps, ERP workflows).
• Implementation Strength: You are a jack-of-all-trades who understands the technical detail of a product but also keeps an eye on the business side of logistics.
• Solution Orientation: Where others see problems, you see a process that can be optimized. You work independently and maintain focus even with multiple parallel projects.
• Communication Strength: You can moderate between technical requirements, logistical necessities, and customer needs.

Benefits

• End-to-End Responsibility: You accompany your products from the first selection to delivery to the customer – you see the direct success of your work.
• Design Freedom: We are leanly staffed. If you want to improve a process, then you simply do it.
• Modern Environment: We use a modern tech stack and offer flexible working models that fit your life.Growth Market: You work in a future-proof environment with products that offer real added value.

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