Product Manager (m/w/d)

Standort:

Hamburg

Anstellungsart:

Vollzeit, unbefristet

PassportCard Europe GmbH is part of the internationally active PassportCard Group and provider of innovative solutions in the field of international health insurance and insurance services. Our claim is sustainable growth, partnership-based cooperation, and a high quality standard on the market.

To specifically develop our portfolio, we are looking for an experienced product manager (m/w/d) with market and subject matter expertise for the overall responsibility of our products in Germany.

Aufgaben

In this function, you will be responsible for the continuous development of competitive, scalable, and regulatory compliant products that consistently align with customer needs, technology, and international market requirements.

Schwerpunkte der Position

Produktstrategie & Produktentwicklung:

• Development and implementation of the product strategy for expatriate health insurance (B2C and/or B2B2C)
• Identification of new product potential (e.g. modular tariffs, Embedded Insurance, On-Demand solutions)
• Responsibility for the entire product lifecycle (idea, business case, launch, scaling, portfolio optimization)
• Translation of market and customer requirements into product and IT-related requirements

IT- & Plattformorientierte Produktsteuerung:

• Tight cooperation with IT, Data, UX/UI, and external tech partners
• Definition and prioritization of Product Backlogs (e.g. for policy, claims, assistance, apps)
• Ensuring scalability, automation, and API capability of products
• Use of data & analytics for product optimization (KPIs, conversion, damage rate, retention)

Markt-, Kunden- & Wettbewerbsanalyse:

• Analysis of international target markets (e.g. expatriates, digital nomads, students, corporate customers)
• Competition observation and derivation of differentiation features
• Integration of customer feedback (customer journeys, NPS, claims experiences)

Regulierung, Underwriting & Governance:

• Coordination with underwriting, actuarial, legal, and compliance
• Ensuring regulatory compliance (e.g. VVG, IDD, international specifics)
• Participation in pricing logic, coverage concepts, and service definitions

Go-to-Market & Stakeholder-Management:

• Support of sales, marketing, and partnerships for product launches
• Preparation of product-related decision-making documents for management and investors
• Steering external service providers (e.g. assistance providers, InsurTechs)

Qualifikation

• Bachelor's degree in economics, business informatics, insurance, or comparable
• Multiple years of experience in product management, ideally in the insurance, InsurTech, or HealthTech field
• Very good understanding of expatriate health insurance or international health insurance
• Digital insurance platforms & processes (policy, claims, assistance)
• Agile product management (Scrum, Kanban, OKRs)
• Experience in cooperation with IT teams and software developers
• Safe handling of business cases, KPIs, and data-based product steering
• Very good German and English skills
• Outstanding entrepreneurial thinking and ownership mentality
• High analytical and conceptual strength
• Strong communication on management, specialist, and IT levels
• Structured, solution-oriented working style
• International mindset and high affinity to digital business models
• Fundamental experience with Embedded Insurance models and platform partnerships
• International assistance networks
• API-based insurance architectures
• Knowledge in pricing, underwriting, or claims management
• Experience in scale-up or M&A environments

Benefits

• Product responsibility in a highly scalable, international health insurance segment
• Growth opportunities in an IT- and data-driven business model
• Direct influence on growth, profitability, and customer experience
• Cooperation with international partners and innovative technologies
• A varied task in a dynamic work environment with an international, multilingual team
• Free lunch, snacks, and fruit basket
• 30 days of vacation per year
• Employee referral program with bonus payments
• Paid company pension after one year of employment
• Very good future prospects
• 100% cost coverage of the Germany ticket after the probation period
• Corporate benefits
• All offices are equipped with electric height-adjustable desks and enable ergonomic working
• Offers for psychological acute help
• Zentral gelegene, modern offices in top location in Hamburg with very good connection to public transportation

Please send your complete application documents (CV and certificates) as a PDF to Frau Dejana Velevska

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