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Product Technologist - Upholstery
38572.14 - 38572.14
Job description
Job Description
- Accountable for the setting, maintaining & monitoring of all legal, safety and technical aspects of sofa.com products.
- Ensure knowledge of current and emerging legislation is relevant and up to date.
- Ensure the relevant teams across the business have proper understanding of relevant and/or new requirements.
- Drive continuous improvement across all product areas, in line with Company & QA Strategy.
- Provide support to the Buying and Design team on NPD: Customer and store feedback, market data, current or emerging technical, environmental, ethical and legal issues.
- Continually review range to make technical improvements where applicable, and implement standardisation of components, with a view to achieve manufacturing efficiencies and reduction of customer issues.
- Work in conjunction with the buying team on the Product Approval Process to hit Critical Path Milestones and other QA requirements.
- Monitor performance and returns of own products against agreed quality KPIs and effect corrective actions, negotiations and improvements.
- Responsible for negotiating debits against suppliers when the claim is QA related.
- Ensure Risk Assessments are conducted on all products within our own ranges ensuring that document evidence exists to provide robust due diligence.
- Action and track annual flammability testing of fabrics and product components in line with current UK legislation.
- Maintain a QA Reference Library and control procedure for the management and storage of all QA reference documents.
- Anticipate and identify potential compliance risks and work with the labs to de-escalate and resolve the issues ahead of commercial issues. Assess the need for product recall, negotiate compensation and effectively communicate final actions to be taken with internal stakeholders at all stages.
- Ensure strong relationships with testing houses to allow access to their technical knowledge and to ensure best prices.
- Factory & Supplier Management
- Ensure that all suppliers achieve and practice satisfactory Sustainable and Ethical standards and behaviours and Quality Management Systems that will deliver consistently safe, legal and quality products.
- Build strong relationships with suppliers, communicate specifications and provide feedback on compliance issues, returns levels and performance with recommendations for improvements to increase customer satisfaction
- Review our fabric supplier performance with the factory against KPIs. Work collaboratively within the buying and merchandising team to influence sourcing strategy.
Required skills
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Company information
- Company
- Sofa.com
- Location
-
UK, London
United Kingdom - Posted
- 1 year ago
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