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Product Technical Support Engineer (0067 August 2025)
Full Time
4500.00 - 7000.00
Job description
Roles & Responsibilities
Key Accountabilities:- Involvement in vehicle navigation and project commissioning, testing, and troubleshooting
- On-site hardware and software troubleshooting
- Work closely with the customer’s engineering team to provide technical consultation and on- and off-site support
- Advise customers/dealers for all warranty issues
- Conduct technical investigation and ensure prompt closure
- Review technical challenges and propose suitable technical solutions
- Liaise with factory central support team to address product support issues
- Provide technical training to dealers/customers
- Provide technical training to internal technical staff
- Any other ad-hoc duties as assigned by superior
Requirements
Education & Experience- Degree in Electrical / Mechanical / Mechatronic Engineering, or
- Diploma in Engineering field with 10 years of working experience
- At least 1 years of hands-on experience with handling equipment (forklifts, crane, lifting equipment, rotating equipment, conveyor belts, machinery
- Good knowledge in high voltage systems, engines, transmissions, hydraulics, and electrical systems
- Background in Control Systems and/or Mechatronics or AVG is a plus
- Team player with strong problem-solving skills
- Excellent interpersonal and communication skills
- Must be independent and possess initiative
- Able to work closely with internal stakeholders and provide technical support
- Willingness to travel is required
Benefits
Chan Chee Meng
EA 07C3069
R1110620
Required skills
initiative
electrical systems
communication
travel
engineering
mechanical
electrical
hardware
problem-solving
troubleshooting
software
testing
transmissions
engines
mechatronic
interpersonal
technical solutions
hydraulics
project commissioning
control systems
avg
technical training
product support
technical consultation
high voltage systems
warranty issues
vehicle navigation
technical investigation
factory central support
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Company information
- Company
- Royal Ocean Marine
- Location
-
Singapore
Singapore - Posted
- 1 year ago
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