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Recro

1 month ago

Product Support Specialist

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Company information

Company
Recro
Location
India India
Posted
1 month ago
View all jobs at Recro

Job description

Designation - Product Support Experience - 2 Years Location - Pune Mandatory Technical Skills 2 years of Technical Support / Product Support / Software Support experience (Preferably SaaS) Experience with customer-facing application support Hands-on knowledge of SSO, Access Management, SaaS, Cloud Computing, FTP, SMTP, and HTML Experience working with ticketing/CRM tools (Salesforce preferred) Strong troubleshooting and analytical skills Excellent written and verbal communication skills

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