Product Support Specialist APAC

Location Our Product Support Specialist will be an integral part of our global Product Support team. This role is a 6-month contract based remotely in Thailand, Japan, Indonesia, Singapore or Australia. Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity As a Product Support Specialist, you will be responsible for providing world-class SaaS application support and consulting in a fast-paced environment. The ideal candidate will have a technical AWS or GCP background and customer-facing experience supporting cloud computing products, services, and solutions. You're a self-motivated and goal-oriented individual who will join a team of support professionals who love working with other people and solving challenging technical problems. We are committed to personal development and the growth of our employees. This role is an excellent opportunity for you to grow your skills and expertise in cloud computing, while also contributing to the success of our customers. If you're passionate about technology and enjoy working with others, we'd love to hear from you! The Requirements To be successful in this role, you will need to have: * A technical background in AWS or GCP, preferably with experience supporting cloud computing products, services, and solutions. * Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues. * Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues. * Ability to work independently and as part of a team. * Self-motivated and goal-oriented individual who is able to prioritize tasks and manage time effectively. The Benefits As a Product Support Specialist at DoiT, you will enjoy: * A competitive salary and benefits package. * Ongoing training and development opportunities to help you grow your skills and expertise in cloud computing. * A dynamic and supportive work environment that values collaboration and teamwork. * The opportunity to work with a global team of talented professionals who are passionate about technology and customer success.