Product Specialist

The Role In this role, you will support the Unified Communications (UC) category by managing internal processes, pricing, bids, promotions, and supplier reporting. You will ensure product and pricing information is accurate across systems and the website, assist with stock management, and provide reporting and analysis to guide decision-making. Working closely with Sales, Customer Service, Marketing, and Purchasing, you will play a key part in positioning the UC portfolio competitively and supporting the team to achieve results.


The Company
Join a well-established Australian family-owned specialist IT distributor with $140m+ turnover and showrooms and distribution centres in major cities across Australia. They're known for supporting local businesses both small and large, providing tailored business solutions within an engaging, agile, and performance-driven culture that continues to grow.

Key Responsibilities:

• Manage and ensure national Sales team is aware of bids, promotions and deals
• Assist and/or manage portfolio pricing strategy internally and on the web
• Assist in creating and communicating competitive market activities to support national Sales team to achieve targets
• Manage and ensure contract pricing and dealer IDs are updated, maintained and correct
• Develop methodologies to ensure reporting obligations are met
• Manage and ensure all supplier reporting, periodic reporting and ad hoc reporting (as required) are accurate and on time
• Support the UC Product and Marketing teams with data analysis and programs
• Work with Purchasing team to ensure efficient and accurate stock ordering and planning, including direct ships
• Keep abreast of and report on the competitive market activities to internal stakeholders
• Research, improve and/or develop appropriate internal systems and programs to improve company processes and performance

You Will Have:

• Competent level of understanding and knowledge of UC products and channel industry
• Ability to communicate value in UC products to meet periodic obligations
• Experience in delivering prompt client-focused solutions based on customer needs
• Excellent communication, negotiation and influencing skills
• Analytical and problem solving skills for insight, reporting and continuous improvement
• Strong experience working with MS Office (Advanced MS Excel experience is a must)
• Strong competence in managing information in ERP systems
• Ability to manage multiple projects simultaneously while paying strict attention to detail and deadlines
• Can work independently and in a team environment
• Tertiary qualification in IT is preferred

Culture
This team prides itself on an agile, performance-driven, and supportive culture. As part of a long-standing Australian family business, you’ll be valued for your contribution while enjoying opportunities to grow in a technology-focused environment.

Benefits

• Join a well-established and innovative technology distributor
• Become part of an engaging, agile, and performance-driven culture
• Enjoy a generous salary package with opportunities for career progression
• Flexible hybrid working arrangements available
• Convenient Scoresby location with free onsite parking

How to apply Click APPLY or explore other opportunities at themasagency.com.au/jobs-board/

Due to high application volumes, only candidates meeting selection criteria will be contacted. All CVs will be saved for future suitable opportunities.