Senior Product Owner - Payment Means

About the opportunity:

Transform the future of tourism with technology.
The ecosystem is composed of SaaS platforms focused on hotel management, with presence in distribution, marketing, CRM, e-commerce, and financial solutions. With international presence and over 9,500 connected hotels, they process over 15 billion transactions per year.

Here, innovation and results go hand in hand, and you will have a central role in this journey.

Our client is strengthening its technology structure. We are looking for a Senior Product Owner with a strong sense of ownership, strategic vision, and deep knowledge of payment means (subacquisition, Pix, card, anticipation, POS) to lead a multidisciplinary squad. You will be responsible for ensuring the continuous delivery of value to the customer, structuring the product roadmap, prioritizing the backlog in alignment with the business strategy, and conducting agile rituals with autonomy and protagonism.

You will act in one of the most technological fronts of the group, collaborating with various areas within the unit, mainly Technology and business areas.

ATTENTION!

Full-time work in São Paulo, SP (local office located on Avenida Paulista)

Responsibilities:

Product and Strategy Management:

• Translate the strategic vision defined in epics, user stories, and acceptance criteria well defined;

• Construct, maintain, and evolve the product roadmap, aligned with the company's strategic objectives and market needs;

• Monitor product KPIs (NPS, adoption, technical and operational performance) and act based on data for decision-making;
• Act in partnership with Tech Leads and other stakeholders (CPO, Operations, Commercial, Compliance) to ensure continuous alignment of the strategy.

Governance and Deliveries:

• Manage and prioritize the squad's backlog, considering business value, regulatory dependencies, and team technical capacity;
• Conduct agile rituals (refining, planning, daily, review, and retrospective) to ensure cadence, quality, and delivery rhythm;
• Coordinate the UAT (User Acceptance Test) process, control of feature flags, and progressive release of new features.

Collaboration and Communication:

• Align constantly with areas such as Tech, QA, UX, Compliance, Commercial, Marketing, and Operations, promoting synchronized deliveries;
• Act in partnership with the CPO to define priorities, as well as accompany him in external meetings with stakeholders and customers;
• Be the main point of contact between the squad and the rest of the organization, promoting clarity on the product status and next steps.

Quality and Documentation:

• Ensure that business flows, APIs, integrations, and product manuals are always up-to-date and accessible;
• Monitor operational metrics such as response time, bug volume, incidents, and SLA adherence, adopting corrective actions when necessary.

Leadership and Product Technical:

• Act as a functional leader of the team, especially regarding QAs, ensuring excellence in execution and quality of deliveries;
• Support the Marketing and Commercial teams in communicating and launching new features and products, ensuring clear understanding of the added value.

We need someone with:

• Completed academic education;
• Proven experience as a Senior Product Owner or Product Manager, with payment products, especially subacquisition, Pix, cards, anticipation, and POS;
• Strong capacity for prioritization, decision-making, and backlog management;
• Mastery of product management tools, such as Azure DevOps, JIRA, or similar;
• Excellent communication skills with technical and non-technical areas;
• Experience in defining and monitoring product KPIs and squad;
• Capacity to lead high-performance squads, ensuring rhythm and cadence in deliveries;
• Desejável experience in coordinating launches, UAT tests, and rollout;
• Protagonist profile, with ownership sense, committed to results and continuous improvement.

It will be a differential:

• Previous experience in startups, scale-ups, or technology companies.

We expect from you:

• Structured communication based on facts and data;
• Pragmatism for problem-solving;
• Collaborative profile to support the team in building solutions;
• Familiarity with agile methodologies;
• Constructive criticism;
• Functional leadership.

Employment model & Benefits:

• Employment model: PJ;
• TotalPass;
• Health Insurance;
• Personal Orientation Program;
• Educational Partnerships;
• Coffee every morning, Happy Hour quarterly, and Birthdays;
• Day-off birthday.

Get to know our process

The selection process begins with the application. The time frame is flexible, but don't worry, our dedicated candidate experience team is prepared to provide the best experience for you.

We analyze all profiles with attention and always send feedback, regardless of the stage of the application. Additionally, all instructions are sent by email and/or WhatsApp, and feedback occurs in real-time.

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