Serasa Experian
11 months ago
Full-time Product Owner
Sign up to save this job, get alerts, and apply with an optimized CV.
Company information
- Company
- Serasa Experian
- Location
- Brasil, Sudeste, Estado de São Paulo, São Paulo Brazil
- Posted
- 11 months ago
Job description
Job Description
Job Objective
Act as a Full-time Product Owner in a squad responsible for the entire journey of credit card or loan on a credit marketplace. The role will be focused on strategies for acquisition, simulation, approval, and evolution of customer experience, as well as integration and follow-up with partners.
How your day-to-day will be
- Act as PO of a multidisciplinary squad with focus end-to-end on the credit journey (credit card or loan), from simulation to approval
- Break down product strategy into prioritized backlog, aligned to business objectives and user needs.
- Work in partnership with areas such as Marketing, CRM, Growth, Technology, Design, and Partners to ensure deliveries of value.
- Conduct agile ceremonies (planning, refinement, review, and retrospective) and participate in strategic forums.
- Monitor and analyze business and product metrics to identify opportunities for continuous evolution.
- Lead initiatives for Go To Market, including strategies for CRM, performance, and multi-channel communication (paid media, organic, email, push, social networks).
- Ensure optimized simulation/approval flows
- Conduct discoveries and experiments (A/B tests) to validate hypotheses and improve user experience.
- Act on the entry and integration of new partners, following performance and ensuring their evolution
Main expected deliveries
- Prioritized backlog with focus on acquisition, simulation, and approval
- Communication strategies in partnership with Marketing and CRM.
- Metrics and KPIs defined by initiative, with rollout plan and performance tracking.
- Ongoing evolution of user experience with focus on personalization and conversion.
- Integration of new partners and performance tracking
- Tests and experiments for validation of approaches and product evolution
Required skills
Interested in this position?
Create your free account and tailor your CV to match this job.