Product Manager – AI Agent & Chatbot Intelligence, Regional Operations (2026 Graduate)

About the Team: As a Product Manager for Return & Refund, you will be developing a deep understanding of the eCommerce post-purchase flow and driving product solutions in optimising the return & refund and other post-purchase services. Your work will directly impact the buyer & seller experience, as well as the operational costs and efficiency involved in the Return and Refund processes. Job Description: Drive product solutions and strategies to align with business direction, resolve user pain points, and improve overall customer satisfaction. This role requires a strong understanding of AI Agent & Chatbot Intelligence, Regional Operations, and eCommerce post-purchase flow. Key responsibilities include developing and implementing product roadmaps, collaborating with cross-functional teams, and driving product launches. The ideal candidate will have experience in product management, AI/ML, and/or chatbots, as well as excellent communication and project management skills.