TP
6 months ago
Process Trainer
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Company information
- Company
- TP
- Location
- India, West Bengal, Kolkata India
- Posted
- 6 months ago
Job description
Responsibilities: Designs training & test modules based on needs Should have international process training background Maintains regular correspondence with the clients to clarify process updates and percolates it to Operations Ensures that Quality, CSAT, Resolution scores for the batch meets the defined norms within the first month of production Ensure 100percent adherence on client driven SOP & BEST T&D compliance Liaises with Central MIS / Admin dept / HR / Payroll for training resource availability
Required skills
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