TP
5 months ago
Process Trainer
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Company information
- Company
- TP
- Location
- India, West Bengal, Kolkata India
- Posted
- 5 months ago
Job description
Train a team of associates and impart knowledge that impacts soft skills, process, language or behaviors defined by client. Conduct refresher and update training on soft skills, voice intonation. Ongoing monitoring of associates' performance and tracking deviations. Help in achieving continuous improvements by running refreshers that are specifically curated to meet the KPI's. Regularly assess training needs to fill gaps in performance. Conduct periodic meetings & huddles with the team to gauge ...
Required skills
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