Process Manager KMar

Vacancy Characteristics

LocationThe HagueContract DurationHours per week32 - 38Monthly Salary€5,184.00 - €7,114.00Salary LevelCivil Servant Scale IBBAD 11 - Civil Servant Scale IBBAD 11LevelHBO BachelorField of StudyDocumentation and Information ProvisionVacancy Number80445Employment TypeTemporary appointment with a view to permanent appointment​​Job GroupCivilian

Job Description

Bring processes, responsibilities, and information together in one clear whole

The Royal Netherlands Marechaussee (KMar) is constantly evolving. New tasks, changing work methods, and developments in information provision and ICT require clear processes and defined responsibilities. Especially in a large organization, it is important that employees know how processes work, who is responsible for what, and how different parts are interconnected.

As a KMar Process Manager, you will help make that structure visible. You will set frameworks for process descriptions, visualize the coherence between business operations, information provision, and ICT, and work on a clear task and mandate structure.

What you document has a direct impact on the organization. Many processes are largely held in the minds of employees. You will ensure that this knowledge is documented and available, so that new colleagues also understand where they fit into the bigger picture.

Do you get energized by unraveling complex processes, bringing structure, and continuously improving an organization in motion? Then read on quickly.

What will you do?

As a Process Manager, you will work on the design and coherence of business processes within the KMar. You will draft strategic process descriptions, develop frameworks for how processes are described, and ensure a uniform working method within the organization.

When a process is new or changes, you will map out the steps, roles, responsibilities, and their interdependencies. You will ensure that processes are documented and published uniformly in the knowledge management system. This creates an overview and helps employees understand how their work contributes to a larger process.

You look beyond a single process. From the business operations architecture, you will visualize the connection between business operations, information provision (IV), and information and communication technology (ICT). You will work on the process landscape map, among other things, and investigate which information and systems support processes. This way, you make complex situations clear and help the organization better substantiate choices about the design of business operations.

In addition, you will work on the task and mandate structure of the KMar. You will draft the sub-task and mandate decree and manage the signature register, which records financial and material signing authorities. This contributes to clarity regarding tasks, responsibilities, and authorities within the organization.

You will participate in various meetings on process management and architecture and collaborate with, among others, the National Tactical Command (LTC), the Training and Education Center (OTC), and colleagues from business operations, information provision, and ICT. In the periodic process meeting, you will discuss progress, bottlenecks, and priorities regarding process descriptions. You will also advise on possibilities to design processes better or smarter. The responsibility for actual process improvement remains with the process owner; you provide insight, set frameworks, and advise.

Job Requirements

What energizes you?

You enjoy bringing structure to subjects that can be complex or fragmented for others. You get energized by unraveling processes, making responsibilities visible, and creating an overview.

The combination of organization, information, and systems appeals to you. You look not only at how a process works today but also at its coherence with other processes and at the information and ICT needed to effectively support the organization.

You enjoy working with a high degree of independence. You can delve into a file, investigate how things precisely work, and then come up with clear advice or a proposal. At the same time, you actively seek collaboration with your direct colleagues and various departments within the KMar and the Ministry of Defence.

What we ask for

For this position, we require:

• HBO (Bachelor's degree) work and thinking level;
• a degree in, for example, Business Administration, Public Administration, Technical Business Administration, Information Management, Organization Studies, or a comparable field;
• several years of relevant work experience in process management, process descriptions, business operations, or organizational design;
• experience with analyzing, describing, and structuring business processes;
• knowledge of or experience with business operations architecture is a plus;
• knowledge of Lean methodologies; a Green Belt is a plus;
• experience with process or architecture tools is a plus;
• experience with project-based work and advising on process improvements;
• knowledge of the Ministry of Defence and/or the Royal Netherlands Marechaussee is a plus.

We are looking for someone who can work independently, is analytically strong, and can break down complex information into a logical and usable whole. You work meticulously, ask critical questions, and know how to connect different disciplines.

You recognize yourself in these competencies

The following competencies are particularly important for this function:

• Analyzing: you thoroughly understand complex processes and clearly identify connections, bottlenecks, and dependencies.
• Conceptual thinking: you grasp the coherence between processes, information, responsibilities, and systems and translate it into a logical whole.
• Meticulous: you work carefully when documenting processes, mandates, authorities, and other organizational agreements.
• Organization-oriented: you look beyond a single department or process and consider the consequences for the KMar as a whole.
• Collaboration: you easily coordinate with different organizational units and bring different perspectives together.
• Initiative: you independently take on files, investigate matters, and make proposals to further improve processes and working methods.

At the KMar, we consider objective recruitment and selection important. You can read how to apply in the 'Details' section.

Employment Conditions

Salary LevelCivil Servant Scale IBBAD 11 - Civil Servant Scale IBBAD 11Salary DescriptionMonthly Salary€5,184.00 - €7,114.00Employment TypeTemporary appointment with a view to permanent appointment​​Contract DurationMinimum hours per week32Maximum hours per week38

Other Employment Conditions

The Ministry of Defence strongly values personal growth and offers good study facilities, ensuring you are always progressing. You will have ample opportunity to develop yourself and advance your career.

In addition to your salary, you will receive an Individual Choice Budget (IKB). The IKB consists of money (16.33% of your gross annual salary) and time. With the IKB, you make choices that suit you and can assemble part of your employment conditions yourself. For example, you can choose to have a portion of your monthly income paid out when you wish. You can also convert this budget into leave and vice versa, or spend it on tax-favorable purposes. The central government strongly values personal growth and career development and offers numerous opportunities for this.

Secondary employment conditions include various study facilities, full reimbursement of your public transport costs for commuting, and partially paid parental leave.

Details

How to apply?

You can apply for this vacancy via the application button. We would like to receive your CV and cover letter.

We consider it important to recruit and select carefully and as objectively as possible. Therefore, in your cover letter, we would like to read an answer to the following questions. These questions align with the competencies important for this function.

1. Motivation
   What appeals to you about the function of KMar Process Manager and why do you think your knowledge and experience align well with this role?
2. Analyzing and Conceptual Thinking
   Describe a situation where you mapped out a complex business process or organizational issue. How did you bring structure and what connections or bottlenecks did you make visible?
3. Meticulousness
   Provide an example of a situation where it was important for processes, responsibilities, or authorities to be documented carefully and unambiguously. How did you ensure that the information was correct and usable?
4. Organization-oriented and Collaboration
   Describe a situation where different organizational units each looked at a process from their own perspective. How did you bring these perspectives together and how did you arrive at a workable approach or advice?

We recommend using a concrete example for the sample questions. It can be helpful to structure your answer using the STAR method: Situation, Task, Action, and Result.

• This vacancy is open to both internal and external candidates; internal candidates will be given priority if equally suitable.
• If there are sufficient applications, the vacancy may close earlier.
• A security investigation and reference check are part of the selection procedure.
• An assessment may be part of the selection procedure.
• To be eligible for this position, you must be from a country within the European Economic Area. If this is not the case, you must possess a combined residence and work permit (GVVA).
• No rights can be derived from this vacancy text.
• Solicitation in response to this vacancy is not appreciated.

More About the Job Group

Organization Name

Ministry of Defence

Organization Description

Defence is committed to the interests, welfare, and freedom of the Netherlands. We are active daily both domestically and internationally. Our global deployment strengthens international cooperation and ensures that people can develop freely. Now and in the future.

Approximately 58,000 people work directly and indirectly for peace and security within the Ministry of Defence. The ministry consists of the General Staff (the department), the Royal Netherlands Navy, the Royal Netherlands Army, the Royal Netherlands Air Force, the Royal Netherlands Marechaussee, the Defence Support Command (DOSCO), and the Materiel and IT Command (COMMIT).

The Ministry of Defence is one of the largest employers in the Netherlands and exhibits similarities to a large corporation. The operational commands (Naval, Army, and Air Force), the Marechaussee, DOSCO, and COMMIT function like operating companies.

Organization URL

www.defensie.nl

Department Name

Royal Netherlands Marechaussee

Department Description

The Royal Netherlands Marechaussee (KMar) is a police organization with military status and is managed by the Minister of Defence. It is one of the four components of the Dutch armed forces. Due to its specific task, the KMar, unlike the Navy, Army, and Air Force, does not fall under the direct command of the Chief of Defence. Except when the KMar is deployed abroad for tasks other than the police task concerning military personnel.

The KMar guards the safety of the State. In the Netherlands and far beyond. It is deployed worldwide in places of strategic importance. From royal palaces to the external borders of Europe. From airports in the Netherlands to war and crisis zones around the world. The KMar is versatilely deployable for security, especially when it matters most.

Department URL

www.defensie.nl/organisatie/marechaussee

Contact Persons

For more information about the application procedure:

Jack Deng - Senior advisor recruitment & selection
[email protected]

Location: The Hague Level: HBO Bachelor 32 - 38 hours per week €5,200 ~ €7,100 salary Documentation and Information Provision Process Manager KMar This is what you will do

Bring processes, responsibilities, and information together in one clear whole

The Royal Netherlands Marechaussee (KMar) is constantly evolving. New tasks, changing work methods, and developments in information provision and ICT require clear processes and defined responsibilities. Especially in a large organization, it is important that employees know how processes work, who is responsible for what, and how different parts are interconnected.

As a KMar Process Manager, you will help make that structure visible. You will set frameworks for process descriptions, visualize the coherence between business operations, information provision, and ICT, and work on a clear task and mandate structure.

What you document has a direct impact on the organization. Many processes are largely held in the minds of employees. You will ensure that this knowledge is documented and available, so that new colleagues also understand where they fit into the bigger picture.

Do you get energized by unraveling complex processes, bringing structure, and continuously improving an organization in motion? Then read on quickly.

What will you do?

As a Process Manager, you will work on the design and coherence of business processes within the KMar. You will draft strategic process descriptions, develop frameworks for how processes are described, and ensure a uniform working method within the organization.

When a process is new or changes, you will map out the steps, roles, responsibilities, and their interdependencies. You will ensure that processes are documented and published uniformly in the knowledge management system. This creates an overview and helps employees understand how their work contributes to a larger process.

You look beyond a single process. From the business operations architecture, you will visualize the connection between business operations, information provision (IV), and information and communication technology (ICT). You will work on the process landscape map, among other things, and investigate which information and systems support processes. This way, you make complex situations clear and help the organization better substantiate choices about the design of business operations.

In addition, you will work on the task and mandate structure of the KMar. You will draft the sub-task and mandate decree and manage the signature register, which records financial and material signing authorities. This contributes to clarity regarding tasks, responsibilities, and authorities within the organization.

You will participate in various meetings on process management and architecture and collaborate with, among others, the National Tactical Command (LTC), the Training and Education Center (OTC), and colleagues from business operations, information provision, and ICT. In the periodic process meeting, you will discuss progress, bottlenecks, and priorities regarding process descriptions. You will also advise on possibilities to design processes better or smarter. The responsibility for actual process improvement remains with the process owner; you provide insight, set frameworks, and advise.

This is what you get Salary LevelCivil Servant Scale IBBAD 11 - Civil Servant Scale IBBAD 11Salary DescriptionMonthly Salary€5,184.00 - €7,114.00Employment TypeTemporary appointment with a view to permanent appointment​​Contract DurationMinimum hours per week32Maximum hours per week38 This is what we offer even more

The Ministry of Defence strongly values personal growth and offers good study facilities, ensuring you are always progressing. You will have ample opportunity to develop yourself and advance your career.

In addition to your salary, you will receive an Individual Choice Budget (IKB). The IKB consists of money (16.33% of your gross annual salary) and time. With the IKB, you make choices that suit you and can assemble part of your employment conditions yourself. For example, you can choose to have a portion of your monthly income paid out when you wish. You can also convert this budget into leave and vice versa, or spend it on tax-favorable purposes. The central government strongly values personal growth and career development and offers numerous opportunities for this.

Secondary employment conditions include various study facilities, full reimbursement of your public transport costs for commuting, and partially paid parental leave.

This is what we ask

What energizes you?

You enjoy bringing structure to subjects that can be complex or fragmented for others. You get energized by unraveling processes, making responsibilities visible, and creating an overview.

The combination of organization, information, and systems appeals to you. You look not only at how a process works today but also at its coherence with other processes and at the information and ICT needed to effectively support the organization.

You enjoy working with a high degree of independence. You can delve into a file, investigate how things precisely work, and then come up with clear advice or a proposal. At the same time, you actively seek collaboration with your direct colleagues and various departments within the KMar and the Ministry of Defence.

What we ask for

For this position, we require:

• HBO (Bachelor's degree) work and thinking level;
• a degree in, for example, Business Administration, Public Administration, Technical Business Administration, Information Management, Organization Studies, or a comparable field;
• several years of relevant work experience in process management, process descriptions, business operations, or organizational design;
• experience with analyzing, describing, and structuring business processes;
• knowledge of or experience with business operations architecture is a plus;
• knowledge of Lean methodologies; a Green Belt is a plus;
• experience with process or architecture tools is a pré;
• experience with project-based work and advising on process improvements;
• knowledge of the Ministry of Defence and/or the Royal Netherlands Marechaussee is a plus.

We are looking for someone who can work independently, is analytically strong, and can break down complex information into a logical and usable whole. You work meticulously, ask critical questions, and know how to connect different disciplines.

You recognize yourself in these competencies

The following competencies are particularly important for this function:

• Analyzing: you thoroughly understand complex processes and clearly identify connections, bottlenecks, and dependencies.
• Conceptual thinking: you grasp the coherence between processes, information, responsibilities, and systems and translate it into a logical whole.
• Meticulous: you work carefully when documenting processes, mandates, authorities, and other organizational agreements.
• Organization-oriented: you look beyond a single department or process and consider the consequences for the KMar as a whole.
• Collaboration: you easily coordinate with different organizational units and bring different perspectives together.
• Initiative: you independently take on files, investigate matters, and make proposals to further improve processes and working methods.

At the KMar, we consider objective recruitment and selection important. You can read how to apply in the 'Details' section.

Where you will work

The Royal Netherlands Marechaussee (KMar) is a police organization with military status and is managed by the Minister of Defence. It is one of the four components of the Dutch armed forces. Due to its specific task, the KMar, unlike the Navy, Army, and Air Force, does not fall under the direct command of the Chief of Defence. Except when the KMar is deployed abroad for tasks other than the police task concerning military personnel.

The KMar guards the safety of the State. In the Netherlands and far beyond. It is deployed worldwide in places of strategic importance. From royal palaces to the external borders of Europe. From airports in the Netherlands to war and crisis zones around the world. The KMar is versatilely deployable for security, especially when it matters most.

Defence is committed to the interests, welfare, and freedom of the Netherlands. We are active daily both domestically and internationally. Our global deployment strengthens international cooperation and ensures that people can develop freely. Now and in the future.

Approximately 58,000 people work directly and indirectly for peace and security within the Ministry of Defence. The ministry consists of the General Staff (the department), the Royal Netherlands Navy, the Royal Netherlands Army, the Royal Netherlands Air Force, the Royal Netherlands Marechaussee, the Defence Support Command (DOSCO), and the Materiel and IT Command (COMMIT).

The Ministry of Defence is one of the largest employers in the Netherlands and exhibits similarities to a large corporation. The operational commands (Naval, Army, and Air Force), the Marechaussee, DOSCO, and COMMIT function like operating companies.

Details

How to apply?

You can apply for this vacancy via the application button. We would like to receive your CV and cover letter.

We consider it important to recruit and select carefully and as objectively as possible. Therefore, in your cover letter, we would like to read an answer to the following questions. These questions align with the competencies important for this function.

1. Motivation
   What appeals to you about the function of KMar Process Manager and why do you think your knowledge and experience align well with this role?
2. Analyzing and Conceptual Thinking
   Describe a situation where you mapped out a complex business process or organizational issue. How did you bring structure and what connections or bottlenecks did you make visible?
3. Meticulousness
   Provide an example of a situation where it was important for processes, responsibilities, or authorities to be documented carefully and unambiguously. How did you ensure that the information was correct and usable?
4. Organization-oriented and Collaboration
   Describe a situation where different organizational units each looked at a process from their own perspective. How did you bring these perspectives together and how did you arrive at a workable approach or advice?

We recommend using a concrete example for the sample questions. It can be helpful to structure your answer using the STAR method: Situation, Task, Action, and Result.

• This vacancy is open to both internal and external candidates; internal candidates will be given priority if equally suitable.
• If there are sufficient applications, the vacancy may close earlier.
• A security investigation and reference check are part of the selection procedure.
• An assessment may be part of the selection procedure.
• To be eligible for this position, you must be from a country within the European Economic Area. If this is not the case, you must possess a combined residence and work permit (GVVA).
• No rights can be derived from this vacancy text.
• Solicitation in response to this vacancy is not appreciated.

Ask your question freely

For more information about the application procedure:

Jack Deng - Senior advisor recruitment & selection
[email protected]