Principal Product Manager Claims (w/m/d/x)

We Expected

As Principal Product Manager Claims (w/m/d/x), you will take on the technical and strategic responsibility for one of our platform's most business-critical areas: Claims Processing (Claims). You will not only design individual features, but shape long-term product strategy, system architecture, and decision-making logic around claims processing for insurers.

Specifically:

• Product Strategy & Ownership: You develop a sustainable product strategy for the Claims area, take ownership of large product initiatives end-to-end, and make long-term architectural and process decisions that are both regulatory and economically viable.
• Prioritization & Methodology: You prioritize strategic themes over several quarters and apply Product Management methods (e.g. PRDs, Story Mapping, Continuous Discovery, Opportunity Solution Trees, and common prioritization frameworks) deliberately and data-driven to balance business goals, technical feasibility, and operational excellence.
• Senior Level Discovery & Business Decisions: You conduct complex discovery processes independently – including user research with claims experts, departments, and operational teams – lead informed product decisions, and test these using business cases (e.g. automation rate vs. process costs) and economic analyses.
• Technical Design & Expert Sparring: You work closely with Engineering on architecture, system design, interfaces, data models, and workflows, make informed decisions about scalability, maintainability, and domain-driven architecture, and serve as an expert sparring partner for Senior PMs, Engineering Leads, and stakeholders.

WHAT YOU BRING

• Experience: At least 8 years of experience in Product Management, with a significant portion in the insurance industry, ideally with a clear focus on claims / claims processing.
• Deep Domain Expertise: A deep understanding of claims processes, claims processing, automation, inspection rules, exceptional cases, and operational realities in everyday insurance life.
• Strategic Thinking & Decision-Making Strength: Proven experience in long-term product planning, making heavy prioritization decisions, and consciously taking trade-offs, ideally with products with at least 1 million ARR.
• Technical Understanding: A very good understanding of modern software architectures, APIs, workflows, and data models; the ability to evaluate technical concepts and discuss them on equal terms with Engineering. Technical background is an advantage.
• Communication: Very good German and English skills (at least C1) in writing and speaking.

WHAT WE OFFER

• A competitive salary package ranging from 90,000 to 110,000 EUR gross per year.
• A remote-friendly work model with occasional travel to our Berlin office.
• 30 days of annual leave, plus we give you half a day off on December 24th and 31st.
• A personal development budget of at least 500 EUR, which we will invest together in your further development.
• Exciting opportunities for internal development thanks to our fixed role-development model, regular feedback cycles, and performance reviews.
• A company contribution to Urban Sports Club membership to support your work-life balance.
• A strongly subsidized occupational pension plan, with which we will jointly optimize for your future.
• A VSOP program, with which you as an employee can additionally benefit from the company's success.
• We offer you modern hardware, whether Windows or iOS – you decide yourself.
• Weekly company lunches and a fully stocked snack bar are available to satisfy your hunger between meals.
• We invite you three times a year to our Homecoming Week, either in Berlin or at off-site locations in nature / warmer countries.
• As part of a dynamic and motivated team of experts, you will directly benefit from the knowledge of your colleagues, as teamwork and mutual support are an essential part of our culture.

WHAT'S NEXT?

If you find yourself here again, we look forward to your application. If we see a good match, we'll get in touch for an initial meeting.

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