Principal Product Designer Map Viewer

Join Esri's Product Design team as a Principal Product Designer, where you'll lead the design vision for ArcGIS Map Viewer, our flagship web-mapping application used to explore, analyze, and communicate spatial data. Map Viewer empowers users to tell compelling stories, answer complex questions, and solve real-world problems through interactive maps. In this role, you'll drive strategic design initiatives, mentor designers, and collaborate across disciplines to shape the future of mapping experiences in ArcGIS Online. Responsibilities Individual Contributor Responsibilities • Lead the end-to-end design strategy for Map Viewer, aligning user needs, business goals, and technical feasibility across multiple teams and product lines • Drive cross-functional collaboration with developers, product managers, researchers, and stakeholders to define and deliver mapping experiences using participatory and iterative design techniques • Coordinate with stakeholders to identify requirements and specifications for the development of new and established features • Develop personas, user journeys, information architecture diagrams, wireframes, visual design, and prototypes • Identify enhancements to product designs by conducting user research (usability testing, surveys, customer interviews, and more) with prototypes and fully developed projects • Develop and present holistic design solutions that address business, brand, and user requirements • Ensure accessibility, inclusivity, and usability are embedded in all design work, advocating for WCAG 2.1/Section 508 compliance • Effectively communicate the design vision and strategy to stakeholders, including product managers, developers, and other designers • Collaborate with cross-functional teams to ensure seamless integration of designs into the development process • Develop and maintain a deep understanding of ArcGIS Online's capabilities, limitations, and future directions • Stay up-to-date with industry trends, best practices, and emerging technologies in product design and mapping • Participate in design reviews, critiques, and feedback sessions to continuously improve designs and processes • Mentor junior designers, providing guidance, support, and coaching to help them grow professionally • Collaborate with the Product Design team to develop and maintain a cohesive design language across ArcGIS Online's products and services. Benefits Individual Contributor Benefits • Opportunity to shape the future of mapping experiences in ArcGIS Online • Collaborative environment that fosters innovation, creativity, and continuous learning • Professional development opportunities through training, mentorship, and networking • Competitive compensation package, including salary, bonus, and benefits • Comprehensive health insurance, retirement savings plan, and paid time off.