Principal Claims Manager - AIA Singapore Private Limited

FIND YOUR 'BETTER' AT AIA We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives. If you believe in better, we'd love to hear from you. About the Role… As a Principal Claims Manager at AIA Singapore Private Limited, you will be responsible for leading and managing a team of claims managers to ensure that all claims are handled efficiently and effectively. You will also be expected to develop and implement processes and procedures to improve the overall claims experience. Key Responsibilities: • Lead and manage a team of claims managers to handle all types of claims, including life insurance, health insurance, and investment-linked policies. • Develop and implement processes and procedures to improve the overall claims experience, ensuring that all claims are handled efficiently and effectively. • Collaborate with other departments, such as underwriting, policy administration, and customer service, to ensure seamless integration of claims handling. • Analyze and interpret data to identify trends and areas for improvement in the claims process. • Develop and maintain relationships with key stakeholders, including customers, agents, and internal teams. • Stay up-to-date with industry developments, regulatory changes, and best practices in claims management. Requirements: • Bachelor's degree in a relevant field (e.g. business, finance, or insurance). • At least 5 years of experience in claims management or a related field. • Strong leadership and management skills, with the ability to motivate and inspire a team. • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders. • Strong analytical and problem-solving skills, with the ability to analyze data and identify areas for improvement. • Ability to work in a fast-paced environment and adapt to changing priorities. What We Offer: • Competitive salary and benefits package. • Opportunities for professional growth and development. • Collaborative and dynamic work environment. • Recognition and rewards for outstanding performance. If you believe in better, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].