Pre-Sales Solution Engineer

About us: HSI Donesafe, an HSI Company, is one of the fastest growing cloud-based workplace health, safety, and compliance platforms. Known as “The People’s Safety Software”, Donesafe is built with the user in mind and is designed to ease the administrative burden and cost of WHS management. Our parent company, HSI, is a leading Environmental, Health and Safety (EHS) and workforce development provider based in the United States that offers safety and workplace training, safety management software, and other EHS and HR solutions. About the role: As a Pre-Sales Solution Engineer at Donesafe, you will be a key member of the sales team. You will partner with Account Executives to help drive revenue by providing technical expertise and guidance during the sales process. You will be responsible for understanding customer requirements, demonstrating the value of our platform, and configuring solutions that meet customer needs. This is a fantastic opportunity to join a fast-growing, innovative company and make a real impact on our success. Key Responsibilities: * Provide technical expertise and guidance to the sales team and customers throughout the sales cycle. * Understand customer requirements and translate them into effective solutions. * Demonstrate the Donesafe platform and its capabilities to potential customers. * Configure and customize the platform to meet customer needs. * Develop and deliver compelling presentations and product demonstrations. * Respond to technical questions from customers and prospects. * Create and maintain technical documentation, including solution designs and proposals. * Stay up-to-date with industry trends and competitor offerings. * Collaborate with product management and engineering teams to provide feedback and influence product development. * Act as a technical liaison between the sales team and other departments. Skills and Experience: * Bachelor's degree in a technical field or equivalent experience. * 2+ years of experience in a pre-sales or solution engineering role. * Strong understanding of SaaS platforms and cloud technologies. * Excellent communication, presentation, and interpersonal skills. * Ability to understand customer requirements and translate them into technical solutions. * Experience with safety management software or related industries is a plus. * Ability to work independently and as part of a team. * Strong problem-solving and analytical skills. * Experience with CRM software (e.g., Salesforce). * Knowledge of WHS and compliance regulations is a plus. Benefits: * Competitive salary * Health insurance * Paid time off * Professional development opportunities * Opportunity to work in a fast-growing, innovative company * Be part of a team that's passionate about safety How to apply: If you are interested in this position, please submit your resume and cover letter to [email protected]