Pre-Sales Representative | Commercial Representative

Job Description In this role, you are the first point of contact for new customers and play a key role in their commercial growth. You contact potential customers daily, present solutions in an convincing manner and schedule appointments for account managers. You work from our office in Ghent, where you bring marketing-, website- and webshop services of our client with passion under attention. Your task package - Proactively telephone contacting potential customers to obtain information about their needs and goals, and to identify opportunities for our products or services. You will also be responsible for maintaining a high level of customer satisfaction by providing excellent service and support. This includes answering questions, resolving issues and ensuring that all customer interactions are handled in a professional and courteous manner. In addition, you will work closely with the account managers to ensure that all customer needs are met and that our products or services are presented in a way that meets their specific requirements. You will also be responsible for maintaining accurate records of all customer interactions and providing regular updates to management on customer satisfaction levels.