Intern Business Development (m/f/d)

About the Role

audibene Tele-Audiology is the fastest-growing business unit at audibene. We support our customers entirely digitally from the initial consultation to the final adjustment in their own living rooms and are rapidly expanding this model.

This is exactly where you come in: You will work with us to offer customers added value during the hearing aid trial phase, thereby increasing our fitting-to-sale rate. You will be given your own projects, work directly with the management team, and see the impact of your work within a few weeks.

Your Tasks

• Analyses: You will independently conduct quantitative analyses of key performance indicators – such as discounts and pricing, drop-out rates in the sales process, average order value (AOV), or sales performance by time of day – and derive concrete recommendations for action for management from them.
• Hearing Diary: You will develop our hearing diary further, which is sent to over 1,000 customers monthly. You will accompany the optimization process, gather feedback, and improve the experience step by step.
• After Sales Offers: You will conceptualize operational workflows for new service offerings and ensure they are effectively implemented in daily operations.
• Close to the Customer: You will provide ad-hoc support in customer telephone contact, e.g., with the technical setup of the hearing experience box or qualifying study participants. This will give you a direct feel for what your numbers actually represent.

How We Work

• Customer First: Every decision starts with the question of how it makes things better for our customers, not with internal convenience.
• Test Ideas Instead of Endless Discussion: You contribute your own ideas, and we try them out together. Quick practical tests are more valued here than perfect concepts on slides.
• Data Instead of Gut Feeling: You back up recommendations with data. Good intuition is the starting point, not the justification.
• Collaboration is the Lever: You work closely with Sales, Business Ops, Tech, Logistics, Audiologists, and Customer Service. Good solutions here are only created holistically.

Your Profile

• You are eager to independently delve into unfamiliar topics, from data analysis and process design to customer communication.
• You are analytical and argue with numbers rather than relying on gut feelings. Proficient use of Excel/Google Sheets (Pivot, Lookups, clean data structures) is a prerequisite; an understanding of the business interpretation of data, e.g., conversion rates, is a clear plus.
• You naturally use AI tools like Claude or ChatGPT in your daily work. Initial exposure to HTML or CMS tools is a plus; what counts most is your enthusiasm for learning new things.
• You work autonomously and drive your projects forward independently, while also being ready to be challenged and coached extensively by us. Little hand-holding, a lot of responsibility.
• You are frustration-tolerant: If the first approach doesn't work, you look for a second.
• You are an all-rounder: analytical and tech-savvy, but equally confident in communicating with customers and colleagues.
• You speak German at a native level and are fluent in English.
• You are currently studying (Business Administration, Health Management, or similar) or have recently completed your studies and already have some internship experience.

What We Offer You:

• Impact: Shape audibene's growth from day one.
• Growth: Learn from our experts and develop your skills in our GROWTH program to take your career to the next level.
• Trust: Experience a high degree of autonomy and responsibility for enriching projects.
• Dynamic Environment: We foster and support new initiatives, quick decision-making, and risk-taking.
• International Team: Work with open-minded and international colleagues who bring diverse perspectives.
• Events: Participate in our regular team events, parties, and annual offsites.
• Flexibility: Enjoy a hybrid work culture and our beautiful Berlin office.
• To ensure you always reach your destination, we cover the Deutschland-Ticket for all employees.

About audibene:

audibene/hear.com is the fastest-growing hearing aid company of all time. With our unique digital business model, we have revolutionized the way hearing aids are supplied. Our origin and headquarters are in Germany. Over the past 12 years, we have grown into an internationally operating company with over 1,200 employees: across 9 locations worldwide, from Berlin to Seoul.

Become part of our mission to rethink the hearing care industry and change lives! Apply now!

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