caronsale
1 month ago
Intern - After-Sales (f/m/x)
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Company information
- Company
- caronsale
- Location
- Berlin Germany
- Posted
- 1 month ago
Job description
You don't want an internship where you build presentations for others. You want to actively shape After-Sales processes at one of Europe's fastest-growing B2B platforms – from payment processing to customer support, with AI tools as standard, not as an experiment. If you think strategically, work data-driven, and want real responsibility, this is your role.
Location: Berlin Schöneberg – You will work on-site in our office, hybrid with 3 days in the office and 2 days working from home.
About us
CarOnSale is the AI-powered system for B2B used car trading in Europe. Over 40,000 buyers from more than 20 countries trade on our platform – and 85% of the inventory is exclusive to us. We connect software, pricing intelligence, logistics, and financing in one layer – as the operating system for an entire industry.
One Platform. One Profit Engine.
Your Responsibilities:
- You will conceptually drive the further development of our After-Sales processes – from payment processing and document dispatch to claims handling and customer support.
- You will redesign our Customer Care area: using AI tools and automation solutions, you will make processes more efficient, scalable, and customer-oriented.
- You will analyze existing workflows data-driven, derive improvement measures, and develop tools for operational control.
- You will create presentations and reports for communicating performance metrics to management.
- You will work closely with adjacent departments and accompany projects for process optimization.
What you bring
- Studies in Business Administration, Economics, Economic Sciences, or a related field – or already completed
- Initial professional experience (including internships) in consulting, business development, VC, or investment banking is advantageous
- Strategic and analytical thinking combined with a practical approach
- Proficiency in Excel and PowerPoint; proactive, independent working style
- Very good German and English language skills (min. C1)
What awaits you at our company
- Structured onboarding with a buddy program
- Regular feedback cycles
- FitX membership or Urban Sports Club subsidy
- Fresh fruit and drinks in the office
- Free choice of tech: Windows or Apple
Apply now – your CV is sufficient.
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Required skills
- english
- logistics
- customer support
- german
- responsibility
- consulting
- management
- project management
- process optimization
- reporting
- excel
- customer-oriented
- after-sales
- business development
- automation
- software
- independent work
- windows
- onboarding
- customer care
- office
- powerpoint
- economics
- proactive
- data-driven
- business administration
- practical approach
- b2b
- presentations
- scalability
- platform
- strategic thinking
- analytical thinking
- payment processing
- home office
- europe
- hybrid work
- apple
- ai tools
- berlin
- performance metrics
- venture capital
- investment banking
- operating system
- process efficiency
- financing
- operational control
- feedback cycles
- vc
- workflow analysis
- urban sports club
- used car trade
- buddy program
- fitx
- improvement measures
- economic sciences
- pricing intelligence
- caronsale
- tech choice
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