SSA AUST PTY LTD
2 months ago
Post Office Retail Manager
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Company information
- Company
- SSA AUST PTY LTD
- Location
- Australia, Queensland, Rockhampton Region, Rockhampton Australia
- Posted
- 2 months ago
Job description
- Manage the day-to-day operations of the post office.
- Supervise, train, and support postal staff.
- Ensure excellent customer service and resolve customer complaints.
- Oversee mail sorting, dispatch, and delivery processes.
- Manage financial activities, including cash handling, banking, and daily reconciliations.
- Monitor inventory of postal supplies and maintain stock levels.
- Ensure compliance with postal regulations, workplace health and safety requirements, and security procedures.
- Prepare operational reports and maintain accurate records.
- Schedule staff shifts and monitor attendance and performance.
- Implement operational improvements to increase efficiency and service quality.
- Coordinate with regional management and external stakeholders when required.
Required skills
- customer service
- training
- regulations
- compliance
- inventory management
- efficiency
- reporting
- operations management
- delivery
- performance monitoring
- mail sorting
- retail management
- financial management
- complaint resolution
- cash handling
- banking
- workplace health and safety
- stakeholder coordination
- record keeping
- dispatch
- service quality
- reconciliation
- staff supervision
- security procedures
- operational improvements
- staff scheduling
- post office
- postal supplies
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