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Porter/Welcomer

Job description

Job Description

Be in the heart of it all by joining our Front Office team of our Pullman Hotel!

Our passion? Service and achievement beyond limits. Our promise? Recognise each person's value, the talent they bring to the group and to make them a proactive part of their own development.

Reporting to the Front Office Manager and Chief Concierge, our Porters play a dynamic and guest-focused role that goes far beyond handling luggage. From offering a warm welcome to assisting with arrivals, departures, and personalised recommendations, they help create a seamless and memorable experience from the moment guests arrive at our driveway.

What does a Porter's role entail?

  • Greet guests with warmth and professionalism upon arrival
  • Assist with luggage, directions, and general guest inquiries
  • Provide valet parking services, driving both automatic and manual vehicles
  • Offer local knowledge and concierge-style recommendations
  • Maintain the presentation of lobby and entrance areas
  • Collaborate with Front Office team to ensure smooth guest journeys

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Company information

Company
PULLMAN
Location
Australia, New South Wales, Sydney Region, Western Sydney, Auburn Area, Sydney Olympic Park
Australia
Posted
11 months ago

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