Porter (6 month FTC)

Job Description Key Responsibilities and Duties: • Ensure the front entrance is clean and tidy at all times, paying special attention to the Porte Cochere and lobby areas. • Responsible to ensure all arrival and departure luggage of guests are received, counted, reconfirmed and delivered according to the standards set out by LHW and Fairmont. This includes the use of porter trolley covers at all times when transporting luggage. • Ensure all accidents or incidents at the front entrance are reported to the Front Office Manager immediately. • Provide exceptional guest service by being attentive, courteous and professional in all interactions with guests. • Maintain a high level of attention to detail and ensure that all tasks are completed accurately and efficiently. • Work effectively as part of a team to achieve common goals and objectives.