Polish & Czech Speaking Service Coordinator

Are you a skilled communicator with a passion for delivering excellent customer service? Do you speak fluent Polish and Czech ? If you’re looking for a flexible, hybrid role in a fast-paced and international environment, this could be the perfect opportunity for you! We are currently recruiting a Service Coordinator for our office in Ghent, Belgium to support our growing operations. About Us: We are a renowned company in the automotive industry , providing high-quality solutions and exceptional customer service. Our team is dedicated to delivering innovative products and services that meet the evolving needs of our customers. As a Service Coordinator, you will be responsible for coordinating and supporting our customer-facing teams, ensuring seamless communication and exceptional customer experience. Key Responsibilities: • Coordinate and support customer-facing teams, ensuring seamless communication and exceptional customer experience. • Provide exceptional customer service through phone, email, and in-person interactions. • Develop and maintain strong relationships with internal stakeholders, including sales, marketing, and operations teams. • Collaborate with cross-functional teams to resolve customer issues and improve overall customer satisfaction. • Stay up-to-date with industry trends and developments, applying this knowledge to continuously improve our services. • Work closely with the Service Manager to prioritize and manage customer requests, ensuring timely and effective resolution. • Participate in training and development programs to enhance your skills and knowledge. • Contribute to the development of new processes and procedures to improve operational efficiency. • Maintain accurate and detailed records of customer interactions and service requests. • Ensure compliance with company policies and procedures, adhering to regulatory requirements and industry standards. • Work in a fast-paced environment, prioritizing multiple tasks and deadlines. • Demonstrate a strong understanding of our company values and mission, applying this knowledge to drive business results. What We Offer: • Competitive salary and benefits package. • Opportunity to work in a dynamic and international environment. • Professional development and training opportunities. • Collaborative and supportive team environment. • Flexible working hours and remote work options. • Recognition and rewards for outstanding performance. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your CV and a cover letter, to [insert contact information].