Player Support Specialist - Both Polish and English - Paid Relocation to Sofia

Mercier Consultancy MD is excited to announce a fantastic opportunity for a Player Support Specialist fluent in both Polish and English. This role comes with a paid relocation to the vibrant city of Sofia, Bulgaria. Ideal candidates are those who have a passion for gaming and a commitment to providing exceptional support to players. In this pivotal role, you will assist players from diverse backgrounds, addressing their inquiries and ensuring a premium gaming experience. Key Responsibilities Provide top-notch customer service via phone, email, or live chat; Respond to player inquiries in a timely and professional manner; Offer solutions and workarounds for game-related issues; Collaborate with other teams to resolve complex issues; Stay up-to-date with game updates and changes.