Cognizant
1 week ago
Platform Engineer - Cognizant
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Company information
- Company
- Cognizant
- Location
- Singapore Singapore
- Posted
- 1 week ago
Job description
Role Overview
We are seeking an experienced Platform Operations Engineer to support mission-critical infrastructure platforms within a large-scale public sector environment. The successful candidate will be responsible for ensuring platform stability, operational excellence, infrastructure governance, and supporting ongoing modernization initiatives across on-premises and hybrid cloud environments.
This role requires a strong combination of infrastructure operations, incident management, vendor coordination, technical governance, and project delivery experience. Prior experience working in a Singapore Government or Public Sector environment is mandatory.
Key Responsibilities
Infrastructure & Platform Operations
- Oversee day-to-day operational support and maintenance of critical infrastructure platforms across on-premises and hybrid environments.
- Provide technical oversight for compute, virtualization, operating systems, storage, backup, disaster recovery (DR), and high-availability (HA) platforms.
- Lead investigation and resolution of complex incidents, including root cause analysis and recovery planning.
- Monitor platform health, performance, availability, and operational readiness.
- Coordinate with vendors and support teams to ensure operational tasks, incidents, service requests, and deliverables are completed within agreed timelines.
- Manage escalations and drive issue resolution across multiple stakeholders.
- Review service requests, technical implementations, and operational procedures to ensure quality and supportability.
- Support infrastructure governance activities, including change reviews, risk assessments, compliance alignment, and operational readiness reviews.
- Ensure infrastructure operations comply with organizational security and architectural standards.
- Review implementation and rollback plans for infrastructure changes.
- Support infrastructure transformation and technology refresh initiatives while maintaining stable day-to-day operations.
- Coordinate infrastructure upgrades, migrations, and modernization activities across internal teams and vendors.
- Track project risks, dependencies, action items, and milestones to ensure successful delivery.
- Collaborate with application, network, cloud, and security teams to resolve platform-related issues.
- Maintain operational documentation, runbooks, SOPs, and governance artefacts.
- Provide regular status updates to project teams, management, and stakeholders.
- Minimum 5 years of experience in Infrastructure Operations, Platform Operations, or Systems Engineering.
- Minimum 2 years of experience working in Singapore Government, Statutory Board, Public Sector, or Government-linked environments.
- Experience supporting production or mission-critical environments.
- Strong understanding of infrastructure operations, including:
- Virtualization
- Operating Systems
- Storage
- Backup & Recovery
- Networking
- High Availability & Disaster Recovery
- Experience managing vendors and outsourced support teams.
- Hands-on experience troubleshooting and resolving complex infrastructure issues.
- Experience supporting technical governance, change management, or approval processes.
- Experience coordinating technical projects, tracking risks, issues, and dependencies.
- Strong communication and stakeholder management skills.
Required
- VMware, Hyper-V, Nutanix, or similar virtualization platforms
- Red Hat Linux and/or Windows Server administration
- Enterprise storage and backup solutions
- Monitoring, logging, observability, and alerting platforms
- Networking fundamentals:
- TCP/IP
- DNS
- Routing
- Firewalls
- Load Balancers
- Network Segmentation
- Hybrid cloud environments (Azure and/or AWS)
- Infrastructure automation tools:
- Ansible
- Terraform
- Puppet
- Chef
- Scripting:
- PowerShell
- Python
- Bash
- Container technologies:
- Docker
- Kubernetes
- Infrastructure as Code (IaC)
- Degree in Computer Science, Information Technology, Engineering, or a related discipline.
- VMware Certified Professional (VCP)
- Red Hat Certified Engineer (RHCE)
- Microsoft Windows Server Certifications
- ITIL v4 Foundation
- AWS Associate Certification
- Microsoft Azure Associate Certification
Required skills
- docker
- engineering
- maintenance
- management
- operational excellence
- quality assurance
- information technology
- python
- aws
- kubernetes
- chef
- performance monitoring
- azure
- bash
- powershell
- terraform
- ansible
- issue resolution
- dns
- infrastructure as code
- computer science
- stakeholder management
- systems engineering
- tcp/ip
- root cause analysis
- scripting
- firewalls
- vendor management
- escalations
- risk assessments
- modernization
- disaster recovery
- incident management
- load balancers
- storage
- backup
- operating systems
- public sector
- service management
- container technologies
- iac
- project teams
- aws associate certification
- sops
- stakeholders
- routing
- technical governance
- vendor coordination
- vmware
- networking fundamentals
- virtualization
- hyper-v
- project delivery
- puppet
- operational procedures
- incident resolution
- infrastructure automation tools
- rhce
- itil v4 foundation
- operational readiness
- hybrid cloud
- high-availability
- migrations
- singapore government
- on-premises
- vcp
- nutanix
- dr
- observability platforms
- network segmentation
- cloud teams
- deliverables
- technical oversight
- security governance
- milestones
- recovery planning
- red hat certified engineer
- production environments
- red hat linux
- status updates
- architectural standards
- compute
- application teams
- ha
- service requests
- backup solutions
- operational documentation
- dependencies
- project risks
- action items
- vmware certified professional
- availability monitoring
- infrastructure operations
- runbooks
- monitoring platforms
- infrastructure upgrades
- windows server administration
- security teams
- implementation plans
- enterprise storage
- governance artefacts
- supportability
- infrastructure transformation
- mission-critical infrastructure
- logging platforms
- technical implementations
- platform stability
- modernization activities
- rollback plans
- alerting platforms
- platform health monitoring
- change reviews
- technology refresh
- network teams
- platform operations engineer
- infrastructure governance
- public sector environment
- day-to-day operational support
- compliance alignment
- operational readiness reviews
- organizational security standards
- infrastructure refresh
- platform-related issues
- microsoft windows server certifications
- microsoft azure associate certification
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