Physiotherapy Operations Manager

Why You’ll Love Working With Us:

We believe that a thriving team creates the best outcomes for the clients we serve. That’s why we foster a positive, collaborative, and psychologically safe work environment where everyone feels heard, valued, and supported.

✨ We celebrate each other’s wins—big or small—because your success is our success.
We’re invested in your growth, offering mentorship, professional development, and a team that truly has your back.
Ideas are welcome, questions are encouraged, and learning is a team effort.
Wellbeing matters—we prioritise a balanced, supportive workplace where you can do your best work while feeling valued and respected.

You will also enjoy a range of industry-leading employment benefits, including;

✔Competitive salary & benefits:

• $9,000 vehicle allowance
• 5 Weeks of paid Annual Leave - Plus options to purchase additional leave
• 2 days paid Wellness Leave
• 3 additional paid days for professional development
• Laptop and Phone
• Salary packaging options
• Paid professional indemnity and public liability insurance

✔ Work-life balance that works for you
✔ Ongoing professional development – Keep growing with paid training
✔ Employee Assistance Program (EAP) – Free counselling

If you're looking for a workplace where collaboration, encouragement, and personal growth are part of everyday life, we’d love to hear from you!

About the Role:

As the Physiotherapy Operations Manager, you will be responsible for providing effective operational management and professional leadership for the Physiotherapy teams. As a key member of the leadership group, you will play a vital role in shaping the strategic direction and goals of Down South Therapy. As well as undertaking a leadership role, the Operations Manager will manage operation-based projects and maintain an appropriate client workload, with consideration of the Operations Manager's responsibilities.

What You’ll Be Doing:

• Lead with impact: Provide operational management and professional leadership for the Physiotherpay team
• Build culture: Foster a collaborative, supportive, and psychologically safe workplace
• Drive excellence: Coordinate the delivery of high‑quality Physiotherapy services to clients and caregivers
• Support growth: Provide clinical supervision, mentorship and professional development for the team
• Ensure compliance: Uphold internal processes, policies, and external regulatory standards
• Stay connected: Maintain an appropriate client workload alongside leadership responsibilities

To be successful in this role, you will need:

• Experience leading and supporting multiple Physiotherapy teams
• Proven ability to execute operational and strategic plans
• Strong skills in managing complex client complaints/ queries with professionalism and empathy
• Experience driving continuous quality improvement initiatives
• A collaborative mindset and the ability to contribute effectively with teams
• High-level organisational and time management skills
• Excellent written and verbal communication skills, particularly in advocacy, mediation, negotiation and conflict resolution
• The ability to thrive in an energetic and flexible environment
• Relevant Physiotherapy Degree/Master's qualification
• Current AHPRA Registration
• Valid Working With Children Check, NDIS Worker Screening Check and National Police Check
• Current WA Driver’s Licence

So, Are You Ready for More?

We are looking for passionate and dedicated individuals to join our team. Apply today to start making a difference in the lives of others! Contact our Clinical Operations Manager, Jill Sinclair, at 0447 133 387 or via email at [email protected] to start the conversation.

For more details and to understand better what we are all about, visit our website.

Join Down South Therapy and be part of a team that genuinely cares about its impact and supports your professional growth every step of the way!