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Vlaunchu

1 year ago

Phone pay inbound

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Company information

Company
Vlaunchu
Location
India, Karnataka, Bangalore India
Posted
1 year ago
View all jobs at Vlaunchu

Job description

Hiring: Phone Pe Inbound Process Location: Bangalore (Work from Office) Qualification: Any Graduate Languages: Must be fluent in English (Versant Level 4) & Hindi Shifts:
  • 1 Rotational Off per Week
  • CTC: Based on Performance
  • Workdays: 6 Days a Week

Mandatory Skills for PhonePe Inbound Process✅ Fluency in English & Hindi (Versant Level 4) ️✅ Strong Communication Skills – Clear, professional & customer-friendly tone ✅ Problem-Solving Ability – Quick thinking & effective issue resolution ✅ Active Listening Skills – Understand customer concerns & provide accurate solutions ✅ Customer-Centric Approach – Ensure high satisfaction & empathy-driven service ✅ Basic Computer Knowledge – Ability to navigate systems & update records ✅ Multi-Tasking – Handle multiple queries efficiently ⏳✅ Adaptability & Patience – Work in rotational shifts & handle high call volumes ✅ Team Player – Collaborate with internal teams for issue resolution ✅ Time Management – Prioritize tasks & ensure timely query resolution ⏰
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