Mandatory Internship as CRM Manager for B2B Software (m/f/d)

CENDAS was founded in 2021 with the vision of digitizing construction projects from planning to execution. Our software connects real craftsmanship with digital processes: preparation, execution, control – all phases of the construction project in one application. Today, as a rapidly growing scale-up with our international team of around 65 experts, we are setting new standards for efficiency and innovation in the construction industry.

With us, you can experience real start-up spirit while benefiting from structured processes. Our sales team offers you the opportunity to actively participate in our sales and marketing processes. If you want to take on real responsibility in a flexible, innovative, and rapidly growing company, we look forward to your application!

Responsibilities

As part of your mandatory internship, you will dive into the operational CRM work of a growing B2B SaaS company and learn how customer and sales processes are managed based on data.

Specifically, you will take on the following tasks:

• Reporting and Dashboards: You will expand existing reports and dashboards, maintain them independently, and analyze recurring key figures for our sales and customer teams. This area is particularly important for CENDAS as it forms the basis for data-driven decisions.
• Workflows and Automation: You will conceptualize, build, and test workflows and list logic in our CRM system, helping to automate recurring processes.
• Product Data and Usage Index: You will support the preparation and plausibility check of our product usage data, which flows into our usage index.
• Communication: You will create drafts for email and in-app communication, set up A/B tests, and analyze the results.
• Reliable Data Basis: You will ensure that our data in the CRM system is correct and reliable, so that Sales, CSM, and KAM can access reliable information at any time.
• Own Project: In the second half of your internship, you will take on a definable topic with a visible result – for example, a lifecycle report, a data quality scorecard, or an onboarding automation.

Qualifications

Your Profile:

• You are nearing the end of your studies – ideally in Business Administration, Marketing, Sales, or Communication & Media Studies.
• You need a mandatory internship – and want to make a real difference during that time, not just take meeting minutes.
• Working in a structured and systematic way is not a chore for you, but your natural mode.
• You have a strong command of German, both written and spoken.
• You don't wait for tasks, but tackle things independently.
• You don't just want to watch, but actively participate in our CRM processes and growth systems – in a team that likes to move fast.

Internship Duration: The duration of the internship depends on the requirements of your university.

Benefits

Our Offer:

• Remote-First: Work from wherever you want – at home, on the go, or in our co-working space in Bochum.
• Flexible Working Hours: Fixed core hours for the team; you shape the rest of your time to fit your life.
• Start-up Feeling: You are in the thick of it from day one – your opinion truly counts.
• Structured Onboarding: No jumping into the deep end – we will teach you the necessary know-how in a targeted way so you can get started quickly.
• Close Collaboration: You will work directly with our CRM manager and gain insights that you wouldn't get in your studies.

Application

Send us your CV, your earliest possible start date, and the planned duration of your internship – most easily via the form.

You don't need a cover letter. Instead, write us two or three sentences: What interests you about CRM, and which tool have you taught yourself before?

As this is a mandatory internship, we also need the excerpt from your study or examination regulations that prescribes the internship and its duration. You can submit this later.

You will hear from us within five working days.
Questions beforehand? Contact Robert, Marketing Manager at CENDAS, directly.

CENDAS GmbH
Südring 25 | 44787 Bochum
+49 171 9116576

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