Mandatory Intern Client Support (m/f/d)

#Give people access to justice! Digital technologies are in the process of fundamentally changing the market for legal services, and the trend will accelerate in the coming years. Flightright, Flyhjaelp, Chevalier, and freem together form the Allright Group. We are pioneers in automation towards Legal Tech! We offer our products for air passengers who have difficulties with airlines and support consumers with problems in the areas of labor law and traffic law. We are constantly working on improving our legal services through digitalization, automation, and the efficient optimization of our processes. 

The Operations Team at freem supports our clients and handles case processing for traffic law matters. Join our motivated team and gain valuable practical experience as a Mandatory Intern Client Support (m/f/d)!

• After an exciting onboarding period, you will be the contact person for all matters concerning traffic law
• You will support our clients preferably via telephone and email
• You will work together with our lawyers and support them in case processing, especially through creating and maintaining the digital client file
• You will coordinate court appointments and ensure their timely staffing by substitute attorneys (partner attorneys)
• You will independently communicate with authorities, courts, and legal protection insurers
• You will standardize templates and work with us on the continuous optimization of our processes

• You must complete a one-year internship in Berlin to obtain your higher education entrance qualification (Fachhochschulreife) 
• You show basic interest in law firm work or administration with legal connections 
• You work carefully, structurally, and enjoy working with digital systems 
• You like to pull together with your team – but can also work independently 
• You speak German (C2) and can communicate well in English (B2-C1)

• You will receive a monthly allowance for your internship
• After a successful probationary period, you can divide your week into office presence and home office in agreement with your team 
• You will work with the latest software in a brand-new, excellently connected office at Ostkreuz 
• Regular working hours from Monday to Friday await you – no weekend work! 
• We ensure a smooth onboarding, so you can quickly take over tasks independently  
• You can look forward to working in a friendly, courteous, and motivated team 
• Diversity is important to us! We are looking for people from all backgrounds, cultures, ethnicities, gender identities, or beliefs 
• Exciting and monthly scheduled employee events on our Culture & Value, as well as joint team excursions, summer camps, and workshops await you 
• Let us subsidize your public transport ticket or your membership in the Urban Sports Club 
• Feedback & Recognition - Special projects are awarded the APA award here, and performance feedbacks are also given with your team lead 
• Otherwise, your breakfast is provided and our refrigerator is well-stocked with soft drinks 

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